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| Main Authors: | , |
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| Format: | Recurso educativo Open Access |
| Language: | en |
| Published: |
1984
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| Subjects: | |
| Online Access: | https://eric.ed.gov/?id=ED254249 |
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| _version_ | 1867181084270133248 |
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| author | Kranich, Nancy C. And Others |
| author_facet | Kranich, Nancy C. And Others Kranich, Nancy C. And Others |
| collection | Education Resources Information Center |
| contents | A Study of an Online Catalog from a Public Services Perspective. Final Report. Kranich, Nancy C. And Others Academic Libraries Higher Education Library Automation Library Catalogs Library Research Library Services Online Searching Search Strategies Tables (Data) Use Studies User Satisfaction (Information) New York University (NYU) Libraries received a 1-year grant from the Association of Research Libraries to study users' responses to its recently installed Geac online catalog, Bobcat (Bobst Library Computerized Catalog). The survey instrument, developed for Council on Library Resources (CLR)-funded national study of responses to public access catalogs, was used to gather data from 810 online catalog users and 477 non-users during the 1983-1984 academic year. This final report on the study of the online catalog from a public services perspective contains sections on: previous public catalog research; the hypotheses developed to study the relationships between levels of satisfaction with the online catalog and user success with the system; the research site; the research procedure (instruments, data collection, the sample, and data analysis); study data and detailed results of the CLR Study, and a brief discussion of the results of the NYU and the Interview Studies. A final discussion reveals that as expected, users participating in the study generally liked the computer catalog and had few complaints. Even respondents who had little or no experience using Bobcat often rated it favorably, considered it a satisfactory place to search, and preferred it to the card catalog. The improvements most frequently requested involved increasing the number and availability of terminals rather than changing system features. Appendices include supplemental questions for the user and non-user questionnaires and the NYU and Interview Study data. (THC) |
| format | Recurso educativo Open Access |
| id | eric_ED254249 |
| institution | ERIC Institute of Education Sciences |
| language | en |
| publishDate | 1984 |
| record_format | eric |
| spellingShingle | A Study of an Online Catalog from a Public Services Perspective. Final Report. Kranich, Nancy C. And Others Academic Libraries Higher Education Library Automation Library Catalogs Library Research Library Services Online Searching Search Strategies Tables (Data) Use Studies User Satisfaction (Information) A Study of an Online Catalog from a Public Services Perspective. Final Report. Kranich, Nancy C. And Others Academic Libraries Higher Education Library Automation Library Catalogs Library Research Library Services Online Searching Search Strategies Tables (Data) Use Studies User Satisfaction (Information) New York University (NYU) Libraries received a 1-year grant from the Association of Research Libraries to study users' responses to its recently installed Geac online catalog, Bobcat (Bobst Library Computerized Catalog). The survey instrument, developed for Council on Library Resources (CLR)-funded national study of responses to public access catalogs, was used to gather data from 810 online catalog users and 477 non-users during the 1983-1984 academic year. This final report on the study of the online catalog from a public services perspective contains sections on: previous public catalog research; the hypotheses developed to study the relationships between levels of satisfaction with the online catalog and user success with the system; the research site; the research procedure (instruments, data collection, the sample, and data analysis); study data and detailed results of the CLR Study, and a brief discussion of the results of the NYU and the Interview Studies. A final discussion reveals that as expected, users participating in the study generally liked the computer catalog and had few complaints. Even respondents who had little or no experience using Bobcat often rated it favorably, considered it a satisfactory place to search, and preferred it to the card catalog. The improvements most frequently requested involved increasing the number and availability of terminals rather than changing system features. Appendices include supplemental questions for the user and non-user questionnaires and the NYU and Interview Study data. (THC) |
| title | A Study of an Online Catalog from a Public Services Perspective. Final Report. |
| topic | Academic Libraries Higher Education Library Automation Library Catalogs Library Research Library Services Online Searching Search Strategies Tables (Data) Use Studies User Satisfaction (Information) |
| url | https://eric.ed.gov/?id=ED254249 |