Edwards, A. G., & Ross, B. A. (1984). Reference Services: Policies and Procedures.
Chicago Style (17th ed.) CitationEdwards, Anne G., and Betsy A. Ross. Reference Services: Policies and Procedures. 1984.
MLA (9th ed.) CitationEdwards, Anne G., and Betsy A. Ross. Reference Services: Policies and Procedures. 1984.
Warning: These citations may not always be 100% accurate.