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| Main Authors: | , |
|---|---|
| Format: | Recurso educativo Open Access |
| Language: | en |
| Published: |
1986
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| Subjects: | |
| Online Access: | https://eric.ed.gov/?id=ED266791 |
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Table of Contents:
- The User Encounters the Library. An Interdisciplinary Focus on the User/System Interface. [Proceedings of] a Library Training Institute (Monroe, Louisiana, July 31-August 3, 1978). Steffenson, Martin B., Ed. Larason, Larry D., Ed. Academic Libraries Antisocial Behavior Behavioral Objectives Environmental Influences Higher Education Information Needs Library Facilities Library Role Library Services Position Papers Use Studies User Satisfaction (Information) A federally funded Library Training Institute was held to explore the user/system interface in academic libraries. The institute was composed of 50 librarians including 20% administrators, 20% educators, and 60% public services librarians. Speakers from a number of disciplines including sociology, psychology, criminal justice, and marketing presented librarians with information and concepts to assist them in evaluating and redesigning library environments. This document includes an institute schedule, objectives and themes of the institute, and transcriptions of selected presentations. (Some papers were omitted either because the topics have been well covered in the literature since the institute or because the presentations relied heavily on visual support materials.) Papers presented here include: (1) "Anticipating Needs of Users" (Edward P. Miller); (2) "A Marketing Approach to 'Selling' Service" (John P. Dunn); (3) "Environmental Psychology: Factors in Library Environments" (William H. Ittelson); (4) "Personal Space and Facilities Usage" (Robert Sommer); (5) "Deviant Behavior in the Library" (Dale Welch); (6) "Architectural Approaches to Design and Behavior" (Nancy McAdams); (7) "Needs of Handicapped Users and Recent Legislation" (Alex John, Jr.); and (8) "Question-Negotiation at the Reference Desk: (Judith Braunagel). A wrap-up session including selected participant questions and comments has been included in the transcriptions. (THC)