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Hauptverfasser: Dervin, Brenda, Clark, Kathleen
Format: Recurso educativo Open Access
Sprache:en
Veröffentlicht: 1987
Schlagworte:
Online-Zugang:https://eric.ed.gov/?id=ED286519
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author Dervin, Brenda
Clark, Kathleen
author_facet Dervin, Brenda
Clark, Kathleen
Dervin, Brenda
Clark, Kathleen
collection Education Resources Information Center
contents ASQ: Asking Significant Questions. Alternative Tools for Information Need and Accountability Assessments by Libraries. Dervin, Brenda Clark, Kathleen Accountability Evaluation Methods Interviews Library Personnel Library Research Library Services Needs Assessment Public Libraries Questionnaires Sampling User Needs (Information) Users (Information) Developed as part of a three-year project funded by the Library Services and Construction Act (LSCA), this manual is designed to present librarians in the State of California with an alternative, "sense-making" approach to assessing the information needs of patrons and potential patrons and to assessing accountability, i.e., whether patron needs have been met. Meant to enlarge options and supplement available approaches, this alternative approach focuses on the translation of library experience and potential into human terms. Following a brief introduction, the project history is discussed, the sense-making approach is introduced, and an overview of 11 research modules for assessing accountability and need is provided. The modules themselves are then presented, and the results of 20 test applications of the modules by 19 libraries are discussed. Finally, a "debriefing" section presents general concerns and questions about the sense-making approach that were expressed by librarians involved in the module testing applications. The text is supplemented with nine tables as well as numerous illustrations and graphs. Eight appendices include a listing of 19 librarians who will serve as a consulting network; guidelines for questionnaire development, interviewing, sampling, content analysis, and data analysis; suggestions for interpreting results; and a 43-item annotated bibliography. (KM)
format Recurso educativo Open Access
id eric_ED286519
institution ERIC Institute of Education Sciences
language en
publishDate 1987
record_format eric
spellingShingle ASQ: Asking Significant Questions. Alternative Tools for Information Need and Accountability Assessments by Libraries.
Dervin, Brenda
Clark, Kathleen
Accountability
Evaluation Methods
Interviews
Library Personnel
Library Research
Library Services
Needs Assessment
Public Libraries
Questionnaires
Sampling
User Needs (Information)
Users (Information)
ASQ: Asking Significant Questions. Alternative Tools for Information Need and Accountability Assessments by Libraries. Dervin, Brenda Clark, Kathleen Accountability Evaluation Methods Interviews Library Personnel Library Research Library Services Needs Assessment Public Libraries Questionnaires Sampling User Needs (Information) Users (Information) Developed as part of a three-year project funded by the Library Services and Construction Act (LSCA), this manual is designed to present librarians in the State of California with an alternative, "sense-making" approach to assessing the information needs of patrons and potential patrons and to assessing accountability, i.e., whether patron needs have been met. Meant to enlarge options and supplement available approaches, this alternative approach focuses on the translation of library experience and potential into human terms. Following a brief introduction, the project history is discussed, the sense-making approach is introduced, and an overview of 11 research modules for assessing accountability and need is provided. The modules themselves are then presented, and the results of 20 test applications of the modules by 19 libraries are discussed. Finally, a "debriefing" section presents general concerns and questions about the sense-making approach that were expressed by librarians involved in the module testing applications. The text is supplemented with nine tables as well as numerous illustrations and graphs. Eight appendices include a listing of 19 librarians who will serve as a consulting network; guidelines for questionnaire development, interviewing, sampling, content analysis, and data analysis; suggestions for interpreting results; and a 43-item annotated bibliography. (KM)
title ASQ: Asking Significant Questions. Alternative Tools for Information Need and Accountability Assessments by Libraries.
topic Accountability
Evaluation Methods
Interviews
Library Personnel
Library Research
Library Services
Needs Assessment
Public Libraries
Questionnaires
Sampling
User Needs (Information)
Users (Information)
url https://eric.ed.gov/?id=ED286519