Cita APA (7a ed.)

Gorman, K. (1987). Performance Evaluation in Reference Services in ARL Libraries. SPEC Kit 139.

Cita Chicago Style (17a ed.)

Gorman, Kathleen. Performance Evaluation in Reference Services in ARL Libraries. SPEC Kit 139. 1987.

Cita MLA (9a ed.)

Gorman, Kathleen. Performance Evaluation in Reference Services in ARL Libraries. SPEC Kit 139. 1987.

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