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Bibliographic Details
Format: Recurso educativo Open Access
Language:en
Published: 1986
Subjects:
Online Access:https://eric.ed.gov/?id=ED297733
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collection Education Resources Information Center
contents User Needs and Education Task Force. Final Report. Academic Libraries Access to Information Higher Education Library Instruction Library Planning Library Services Self Evaluation (Groups) Surveys Use Studies User Needs (Information) User Satisfaction (Information) This study investigated four general areas of concern at the University of California, Santa Barbara (UCSB) Library: (1) the characteristics of the library's present and future user population and the identification of its needs; (2) the role and program configuration of user education in the future; (3) methods for increasing user awareness of library programs; and (4) user satisfaction with current services and the identification of additional user services appropriate to the library's role in the future. Study methodology included surveying users and staff members and interviewing consultants in user education. UCSB Library users and their needs, user education/library instruction, and user awareness are discussed, and several recommendations are presented for each area. Statistical results of the user and staff surveys and a 121-item bibliography are also provided. Appendices include: (1) the task force action plan; (2) the user survey response rate; (3) definitions of the study's statistical terminology; (4) UCSB online search statistics; (5) a listing of user education resource persons; (6) user education interview questions; (7) a listing of courses in which course-related library instruction is presented; (8) the user and staff survey instruments and summaries of responses to the open-ended questions; (9) a listing of 57 UCSB Library publications; and (10) a summary tabulation of comments received in the library suggestion box. (KM)
format Recurso educativo Open Access
id eric_ED297733
institution ERIC Institute of Education Sciences
language en
publishDate 1986
record_format eric
spellingShingle User Needs and Education Task Force. Final Report.
Academic Libraries
Access to Information
Higher Education
Library Instruction
Library Planning
Library Services
Self Evaluation (Groups)
Surveys
Use Studies
User Needs (Information)
User Satisfaction (Information)
User Needs and Education Task Force. Final Report. Academic Libraries Access to Information Higher Education Library Instruction Library Planning Library Services Self Evaluation (Groups) Surveys Use Studies User Needs (Information) User Satisfaction (Information) This study investigated four general areas of concern at the University of California, Santa Barbara (UCSB) Library: (1) the characteristics of the library's present and future user population and the identification of its needs; (2) the role and program configuration of user education in the future; (3) methods for increasing user awareness of library programs; and (4) user satisfaction with current services and the identification of additional user services appropriate to the library's role in the future. Study methodology included surveying users and staff members and interviewing consultants in user education. UCSB Library users and their needs, user education/library instruction, and user awareness are discussed, and several recommendations are presented for each area. Statistical results of the user and staff surveys and a 121-item bibliography are also provided. Appendices include: (1) the task force action plan; (2) the user survey response rate; (3) definitions of the study's statistical terminology; (4) UCSB online search statistics; (5) a listing of user education resource persons; (6) user education interview questions; (7) a listing of courses in which course-related library instruction is presented; (8) the user and staff survey instruments and summaries of responses to the open-ended questions; (9) a listing of 57 UCSB Library publications; and (10) a summary tabulation of comments received in the library suggestion box. (KM)
title User Needs and Education Task Force. Final Report.
topic Academic Libraries
Access to Information
Higher Education
Library Instruction
Library Planning
Library Services
Self Evaluation (Groups)
Surveys
Use Studies
User Needs (Information)
User Satisfaction (Information)
url https://eric.ed.gov/?id=ED297733