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| Main Authors: | , |
|---|---|
| Format: | Recurso educativo Open Access |
| Language: | en |
| Published: |
1988
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| Subjects: | |
| Online Access: | https://eric.ed.gov/?id=ED301213 |
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Table of Contents:
- Reference Services Manual. Hall, Blaine And Others College Libraries Guidelines Higher Education Library Catalogs Library Guides Reference Materials Reference Services Users (Information) This document is a manual of the official guidelines, policies, standards and procedures for reference service in the Harold B. Lee Library of Brigham Young University. The manual serves as a reference source for answering questions raised by reference personnel or patrons about reference policies and procedures of the library, and will also be used to train new reference personnel. After an introduction and an overview of the library's reference services, reference service policies and procedures are described, and reference services priorities are outlined. Circulation policies and patron categories are described, and the library catalog and computer systems are detailed. Appendixes, which comprise about half of the manual, provide information on the following: (1) library reference departments, (2) specialized library collections, (3) special library services, (4) library consortia and networks, (5) professional library associations, (6) orientation and instructional programs, (7) reference forms, and (8) related documents. An index is provided. (EW)