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| Format: | Recurso educativo Open Access |
| Language: | en |
| Published: |
1988
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| Subjects: | |
| Online Access: | https://eric.ed.gov/?id=ED303183 |
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Table of Contents:
- User Surveys. SPEC Kit 148. Engelbrecht, Pamela Noyes Academic Libraries Administrator Responsibility Evaluation Methods Higher Education Library Personnel Library Planning Library Research Library Services Needs Assessment Questionnaires Surveys Use Studies Based on responses to a survey of Association of Research Libraries (ARL) members in March 1988, this Systems and Procedures Exchange Center (SPEC) flyer and kit are designed to assist administrators of large academic libraries in the selection of useful methods of conducting user surveys for particular library concerns. The flyer provides a brief overview of the survey and its findings, including a rationale for surveying, survey strategies and methods, considerations for successful surveying, and current trends. The kit contains a summary of information about 108 surveys conducted by 38 ARL member libraries and materials submitted by the University of California at Santa Barbara, University of California at Irvine, Dartmouth College, Duke University, University of Iowa, Kent State University, Massachusetts Institute of Technology, Michigan State University, University of Michigan, Ohio State University, Purdue University, Stanford University, Southern Illinois University at Carbondale, Texas A&M University, Washington University, and York University. These materials include policy guidelines for studying libraries and a final report on user needs, as well as 18 survey instruments. These questionnaires are divided into four groups: (1) general user surveys; (2) user surveys with emphasis on long-range planning; (3) brief surveys targeted at specific services or groups; and (4) use surveys. A selected reading list of eight items is included. (CGD)