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| Main Authors: | , |
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| Format: | Recurso educativo Open Access |
| Language: | en |
| Published: |
1988
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| Subjects: | |
| Online Access: | https://eric.ed.gov/?id=ED304140 |
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Table of Contents:
- Effective Communication: High-Level Management Receptive to Low-Level Management Ideas. Chressanthis, June D. Janousek, Kelly Academic Libraries Communication (Thought Transfer) Higher Education Information Systems Leadership Qualities Library Administration Library Personnel Library Planning Management Systems Vertical Organization Based on the premise that senior staff or high-level managers have the knowledge and experience required to make daily decisions and also have a degree of power and respect, this document proposes that these managers are in a position to be effective leaders who can and should foster an atmosphere of receptiveness for innovation and positive attitudes by giving a fair hearing and support to junior staff members' ideas, trusting in their professional abilities, encouraging them to strive for excellence, and keeping open communication lines. A scenario is presented that describes communication patterns that the low-level manager might use to transmit potential ideas and/or policies. Based on the experience of an academic library, this scenario includes an itemization of obstacles to the reception of low-level management ideas and a discussion of how these obstacles can be overcome. Other benefits to be gained by high-level managers' receptivity to junior staff member's ideas and suggestions are explained. It is suggested that high-level managers will have a dynamic library organization that impresses its clientele if they utilize these ideas. (14 references) (CGD)