Saved in:
| Main Author: | Whitlatch, Jo Bell |
|---|---|
| Format: | Recurso educativo Open Access |
| Language: | en |
| Published: |
1988
|
| Subjects: | |
| Online Access: | https://eric.ed.gov/?id=ED304165 |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
Similar Items
San Jose State University Library Services: Results of the Spring 1980 Faculty and Student User Surveys.
by: Whitlatch, JoBell
Published: (1981)
by: Whitlatch, JoBell
Published: (1981)
Assessing Needs of Library Users with Disabilities.
by: Holt, Cynthia, et al.
Published: (1995)
by: Holt, Cynthia, et al.
Published: (1995)
Patron Use of and Satisfaction with Services of the Ferndale Public Library, 1997-1998: A Survey. Final Report.
Published: (1998)
Published: (1998)
Tiered Reference Services: A Survey.
by: Coleman, Vicki, et al.
Published: (1997)
by: Coleman, Vicki, et al.
Published: (1997)
Customer Expectations: Concepts and Reality for Academic Library Services.
by: Millson-Martula, Christopher, et al.
Published: (1995)
by: Millson-Martula, Christopher, et al.
Published: (1995)
Library Services to Disabled Students: Outreach and Education.
by: Lenn, Katy
Published: (1996)
by: Lenn, Katy
Published: (1996)
Total Quality Management and Servicing Users through Remote Access Technology.
by: DiMattia, Ernest A., Jr.
Published: (1993)
by: DiMattia, Ernest A., Jr.
Published: (1993)
What if the Library … Engaging Users to Become Partners in Positive Change and Improve Services in an Academic Library
by: Ippoliti, Cinthya, et al.
Published: (2017)
by: Ippoliti, Cinthya, et al.
Published: (2017)
Staff Exchange in Reference Services.
by: Testi, Andrea R., et al.
Published: (1993)
by: Testi, Andrea R., et al.
Published: (1993)
The Educational Role and Services of Public Libraries in Indiana.
by: Fitzgibbons, Shirley, et al.
Published: (1988)
by: Fitzgibbons, Shirley, et al.
Published: (1988)
Faculty Awareness and Attitudes Toward Academic Library Reference Services: A Measure of Communication
by: Nelson, Jerold
Published: (1973)
by: Nelson, Jerold
Published: (1973)
A Theoretical Model and Definition of the Reference Process.
by: Rettig, James
Published: (1978)
by: Rettig, James
Published: (1978)
Meeting the Realities of the 21st Century.
by: Feld, Paulette
Published: (1997)
by: Feld, Paulette
Published: (1997)
Telephone Directory Use in an Academic Library.
by: Ernest, Douglas J., et al.
Published: (1992)
by: Ernest, Douglas J., et al.
Published: (1992)
Survey of Library Use, 1983/84.
Published: (1984)
Published: (1984)
The Library Information Desk: Needs Assessment and Service Alternatives. (Committee Report, Kent State University Library, Fall, 1986).
by: Gaylord, Mary, et al.
Published: (1986)
by: Gaylord, Mary, et al.
Published: (1986)
Service Excellence Task Force Report.
Published: (1991)
Published: (1991)
Roles of the Head of Reference: From the 1990s to the 21st Century.
by: Nofsinger, Mary M., et al.
Published: (1994)
by: Nofsinger, Mary M., et al.
Published: (1994)
Customer Service in the Information Environment. Information Services Management Series.
by: St. Clair, Guy
Published: (1993)
by: St. Clair, Guy
Published: (1993)
From the Other Side of the Reference Desk: A Focus Group Study.
by: Massey-Burzio, Virginia
Published: (1998)
by: Massey-Burzio, Virginia
Published: (1998)
User Satisfaction and Service Transactions for a Reference Department in an Illinois Community College Learning Resources Center.
by: Cornish, Nancy M.
Published: (1991)
by: Cornish, Nancy M.
Published: (1991)
Scientists, Information Seeking, and Reference Services.
by: Von Seggern, Marilyn
Published: (1995)
by: Von Seggern, Marilyn
Published: (1995)
Online Bibliographic Databases in South Central Pennsylvania: Current Status and Training Needs.
by: Townley, Charles
Published: (1980)
by: Townley, Charles
Published: (1980)
Librarian Satisfaction with Computer Bibliographic Searching.
by: Carey, Kevin
Published: (1986)
by: Carey, Kevin
Published: (1986)
Communication Theory's Role in the Reference Interview.
by: Glogoff, Stuart
Published: (1983)
by: Glogoff, Stuart
Published: (1983)
Marketing Children's Services at the Central Library of Sacramento Public Library.
by: Hicks, Mary Frances
Published: (1987)
by: Hicks, Mary Frances
Published: (1987)
An Analytical Survey of Chat Reference Services.
by: Francoeur, Stephen
Published: (2001)
by: Francoeur, Stephen
Published: (2001)
A Survey of the Use of the Springfield Public Library.
by: Giles, Arlo, et al.
Published: (1971)
by: Giles, Arlo, et al.
Published: (1971)
Toddler Time: A Survey of Programs in Ohio's Public Libraries.
by: Kennedy, Josephine Anna
Published: (1994)
by: Kennedy, Josephine Anna
Published: (1994)
Report on the Library Survey of the Faculty.
by: Peters, Andrew
Published: (1982)
by: Peters, Andrew
Published: (1982)
Use of Nonprofessionals at Reference Desk.
by: Courtois, Martin P., et al.
Published: (1984)
by: Courtois, Martin P., et al.
Published: (1984)
Library Use in the Science and Technology Libraries, Spring Semester, 1983. RB-83-2.
by: Curran, Linda T., et al.
Published: (1983)
by: Curran, Linda T., et al.
Published: (1983)
Report of an Adult Patron Survey in a Sample of Illinois Public Libraries in Spring 1983 and Subject Index to Illinois Library Statistical Report, Nos. 1-12.
by: Goldhor, Herbert, et al.
Published: (1983)
by: Goldhor, Herbert, et al.
Published: (1983)
Cooperative Programs between Schools and Public Libraries in Ohio.
by: Wolfe, Lynne
Published: (1990)
by: Wolfe, Lynne
Published: (1990)
Reference Is Not Dead: A Case Study of Patron Habits and Library Staffing Models
by: Holm, Christina E., et al.
Published: (2021)
by: Holm, Christina E., et al.
Published: (2021)
Closed Again? The Dilemma of the Small Public Library.
by: Elieson, Victoria, et al.
Published: (1992)
by: Elieson, Victoria, et al.
Published: (1992)
A Library User Survey: What Undergraduate Students Think of Services at the University of Memphis Libraries.
by: Rustomfram, Perveen, et al.
Published: (2000)
by: Rustomfram, Perveen, et al.
Published: (2000)
Make 'Em Smile: 10 Essentials for Successful Customer Service.
by: Todaro, Julie Beth
Published: (1995)
by: Todaro, Julie Beth
Published: (1995)
Analysis of Reference Service at the Cleveland Law Library, April-September 1995.
by: Kozlowski, Ken
Published: (1995)
by: Kozlowski, Ken
Published: (1995)
Use Made of Technical Libraries.
by: Slater, Margaret, et al.
Published: (1969)
by: Slater, Margaret, et al.
Published: (1969)
Similar Items
-
San Jose State University Library Services: Results of the Spring 1980 Faculty and Student User Surveys.
by: Whitlatch, JoBell
Published: (1981) -
Assessing Needs of Library Users with Disabilities.
by: Holt, Cynthia, et al.
Published: (1995) -
Patron Use of and Satisfaction with Services of the Ferndale Public Library, 1997-1998: A Survey. Final Report.
Published: (1998) -
Tiered Reference Services: A Survey.
by: Coleman, Vicki, et al.
Published: (1997) -
Customer Expectations: Concepts and Reality for Academic Library Services.
by: Millson-Martula, Christopher, et al.
Published: (1995)