Salvato in:
| Autore principale: | |
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| Natura: | Recurso educativo Open Access |
| Lingua: | en |
| Pubblicazione: |
1988
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| Soggetti: | |
| Accesso online: | https://eric.ed.gov/?id=ED307902 |
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Sommario:
- Preparing Contracts and Negotiating with Library Automation Vendors. Walton, Robert A. Computer Software Computers Contracts Course Descriptions Library Automation Library Personnel Negotiation Agreements Performance Professional Continuing Education This continuing education curriculum and related materials are designed to provide library professionals with a general orientation to the issues and process of negotiating and successfully securing an automation contract. The course syllabus includes the following topics: (1) definition and objectives of a contract; (2) why vendors typically have the negotiations advantage; (3) why the buyer should negotiate; (4) the principled negotiation method; (5) classic vendor techniques (ploys) to undermine negotiation; (6) performance examinations for functions, reliability, data load, full load response time, and storage capacity; and (7) remedies for vendor non-performance. Both good and poor examples are then provided of contractual language used to specify the terms of theoretical contracts. Some of the areas covered by this language include equipment; software; maintenance; patents, copyrights, and proprietary rights; ownership of data and index files; effects of regulation; insurance; warranties; arbitration; payment; software licenses; installation; limitation of liability; and schedules. Language spelling out the specifications for each of six performance examinations is also provided. (CGD)