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| Main Authors: | , |
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| Format: | Recurso educativo Open Access |
| Language: | en |
| Published: |
1989
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| Subjects: | |
| Online Access: | https://eric.ed.gov/?id=ED316245 |
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| _version_ | 1867180582043123712 |
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| author | Childers, Thomas Van House, Nancy A. |
| author_facet | Childers, Thomas Van House, Nancy A. Childers, Thomas Van House, Nancy A. |
| collection | Education Resources Information Center |
| contents | The Public Library Effectiveness Study: Final Report. Childers, Thomas Van House, Nancy A. Evaluation Criteria Evaluation Methods Library Research Library Role Library Surveys Organizational Objectives Program Effectiveness Program Evaluation Public Libraries Questionnaires Research Methodology This study investigated the construct of effectiveness as it applies to public libraries and developed a methodology that can be transferred to other types of libraries and organizations. The research team began by compiling a list of indicators that are commonly used to gauge library effectiveness within the areas of: (1) services access; (2) internal administrative processes; (3) administrative resources; (4) community relationships; (5) materials; (6) service output; (7) physical plant; (8) broad social impact; (9) service offering/fit with community; (10) service quality; (11) staff; (12) internal technical processes; and (13) user population/market penetration. A mail questionnaire was sent to members of seven major constituencies of public libraries at 84 sites, and an overall response rate of 89.8 percent was achieved. The survey asked library managers, library service personnel, library trustees, library users, friends of the library, local officials from the library's funding jurisdiction, and community leaders with influence on library decisions, which indicators they most preferred. Librarians were also asked to rate their library's performance for each indicator. It was concluded that, although libraries which place priorities on different roles have different performance profiles for the indicators included on the survey, there is more agreement than disagreement among the various public library constituents as to what constitutes effectiveness. (28 references) (SD) |
| format | Recurso educativo Open Access |
| id | eric_ED316245 |
| institution | ERIC Institute of Education Sciences |
| language | en |
| publishDate | 1989 |
| record_format | eric |
| spellingShingle | The Public Library Effectiveness Study: Final Report. Childers, Thomas Van House, Nancy A. Evaluation Criteria Evaluation Methods Library Research Library Role Library Surveys Organizational Objectives Program Effectiveness Program Evaluation Public Libraries Questionnaires Research Methodology The Public Library Effectiveness Study: Final Report. Childers, Thomas Van House, Nancy A. Evaluation Criteria Evaluation Methods Library Research Library Role Library Surveys Organizational Objectives Program Effectiveness Program Evaluation Public Libraries Questionnaires Research Methodology This study investigated the construct of effectiveness as it applies to public libraries and developed a methodology that can be transferred to other types of libraries and organizations. The research team began by compiling a list of indicators that are commonly used to gauge library effectiveness within the areas of: (1) services access; (2) internal administrative processes; (3) administrative resources; (4) community relationships; (5) materials; (6) service output; (7) physical plant; (8) broad social impact; (9) service offering/fit with community; (10) service quality; (11) staff; (12) internal technical processes; and (13) user population/market penetration. A mail questionnaire was sent to members of seven major constituencies of public libraries at 84 sites, and an overall response rate of 89.8 percent was achieved. The survey asked library managers, library service personnel, library trustees, library users, friends of the library, local officials from the library's funding jurisdiction, and community leaders with influence on library decisions, which indicators they most preferred. Librarians were also asked to rate their library's performance for each indicator. It was concluded that, although libraries which place priorities on different roles have different performance profiles for the indicators included on the survey, there is more agreement than disagreement among the various public library constituents as to what constitutes effectiveness. (28 references) (SD) |
| title | The Public Library Effectiveness Study: Final Report. |
| topic | Evaluation Criteria Evaluation Methods Library Research Library Role Library Surveys Organizational Objectives Program Effectiveness Program Evaluation Public Libraries Questionnaires Research Methodology |
| url | https://eric.ed.gov/?id=ED316245 |