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| Format: | Recurso educativo Open Access |
| Language: | en |
| Published: |
1989
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| Subjects: | |
| Online Access: | https://eric.ed.gov/?id=ED316259 |
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Table of Contents:
- An Examination of the Role of Reference Librarians in the Light of New Technology. Kratzert, Mona Y. Administrative Policy Bibliographic Databases Information Retrieval Library Automation Library Expenditures Library Instruction Library Planning Library Role Optical Data Disks Program Descriptions Reference Services Technological Advancement User Needs (Information) The implementation of a wide range of CD-ROM services in the California State University (Fullerton) libraries is described in this report. The three-part CD-ROM "Master Plan" outlines the library's fundamental technological goals--i.e., to offer university-level technologies, to develop a CD-ROM end-user facility with ample resources and opportunities, and to use lottery funds to explore CD-ROM technologies. The 17 CD-ROMs and accompanying services that were rapidly introduced within a 1.5 year period are then discussed, including major issues faced during that time. Suggestions are offered for establishing a management system to allow end users to access the technologies with minimal supervision from library personnel. These suggestions include: (1) placing workstations requiring the most librarian assistance closest to the reference desk; (2) setting up written procedures and dividing tasks--e.g., turning the machines on and off, changing paper, ink, and disks, etc.--among staff; (3) equipping workstations with signs, user aids, sample searches, a paper index and thesaurus, and sign-up procedures; (4) incorporating CD-ROMs into regular bibliographic instruction sessions; (5) cultivating an expert end user by producing advanced documentation; (6) roaming the CD-ROM area during peak times to answer questions; and (7) keeping statistics and means for program evaluation. (SD)