Costing Question Handling and ILL/Photocopying. A Study of Two State Contract Libraries in New Jersey. Executive Summary.

Fuente: ERIC Institute of Education Sciences
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Bibliographic Details
Main Author: Robinson, Barbara M.
Format: Recurso educativo Open Access
Language:en
Published: 1989
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author Robinson, Barbara M.
author_facet Robinson, Barbara M.
Robinson, Barbara M.
collection Education Resources Information Center
contents Costing Question Handling and ILL/Photocopying. A Study of Two State Contract Libraries in New Jersey. Executive Summary. Robinson, Barbara M. Compensation (Remuneration) Cost Estimates Interlibrary Loans Library Expenditures Library Services Library Surveys Models Reference Services Reprography Staff Utilization This summary reports the findings of a study conducted for the New Jersey State Library (NJSL) with two major objectives: (1) to determine how much it costs two State Contract Libraries (the Central Library of the Newark Public Library and the Bureau of Law and Reference of the New Jersey State Library) to provide supplemental question handling and interlibrary loan and photocopying services to libraries in New Jersey; and (2) to provide NJSL with recommendations regarding compensation strategies for the next 5 years. The summary defines concepts discussed in the study, summarizes the methodology used to develop a cost finding model, describes two survey instruments used to gather data on the use of staff time and characteristics of reference sources, summarizes results on marginal and average costs, and presents recommendations concerning compensation and investment strategies. (GL)
format Recurso educativo Open Access
id eric_ED320579
institution ERIC Institute of Education Sciences
language en
publishDate 1989
record_format eric
spellingShingle Costing Question Handling and ILL/Photocopying. A Study of Two State Contract Libraries in New Jersey. Executive Summary.
Robinson, Barbara M.
Compensation (Remuneration)
Cost Estimates
Interlibrary Loans
Library Expenditures
Library Services
Library Surveys
Models
Reference Services
Reprography
Staff Utilization
Costing Question Handling and ILL/Photocopying. A Study of Two State Contract Libraries in New Jersey. Executive Summary. Robinson, Barbara M. Compensation (Remuneration) Cost Estimates Interlibrary Loans Library Expenditures Library Services Library Surveys Models Reference Services Reprography Staff Utilization This summary reports the findings of a study conducted for the New Jersey State Library (NJSL) with two major objectives: (1) to determine how much it costs two State Contract Libraries (the Central Library of the Newark Public Library and the Bureau of Law and Reference of the New Jersey State Library) to provide supplemental question handling and interlibrary loan and photocopying services to libraries in New Jersey; and (2) to provide NJSL with recommendations regarding compensation strategies for the next 5 years. The summary defines concepts discussed in the study, summarizes the methodology used to develop a cost finding model, describes two survey instruments used to gather data on the use of staff time and characteristics of reference sources, summarizes results on marginal and average costs, and presents recommendations concerning compensation and investment strategies. (GL)
title Costing Question Handling and ILL/Photocopying. A Study of Two State Contract Libraries in New Jersey. Executive Summary.
topic Compensation (Remuneration)
Cost Estimates
Interlibrary Loans
Library Expenditures
Library Services
Library Surveys
Models
Reference Services
Reprography
Staff Utilization
url https://eric.ed.gov/?id=ED320579