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Auteur principal: Spicer, Scot L.
Format: Recurso educativo Open Access
Langue:en
Publié: 1990
Sujets:
Accès en ligne:https://eric.ed.gov/?id=ED325170
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author Spicer, Scot L.
author_facet Spicer, Scot L.
Spicer, Scot L.
collection Education Resources Information Center
contents Paths to Success, Volume II: Student Satisfaction with Support Services (Since the Implementation of "Matriculation"). Spicer, Scot L. Academic Advising Ancillary School Services Community Colleges Counseling Effectiveness Counseling Services Longitudinal Studies Outcomes of Treatment Participant Satisfaction Program Effectiveness Program Evaluation School Orientation School Surveys Student Attitudes Student Characteristics Student College Relationship Student Personnel Services Trend Analysis Two Year College Students Two Year Colleges Use Studies In response to state directives related to the implementation of matriculation mandates, Spring Student Surveys have been conducted at Glendale Community College since 1986. The surveys are designed to: determine the level of student satisfaction with support services; seek evidence of the impact of matriculation funding on support services; evaluate orientation efforts; gauge the impact of counseling on student behavior; and assess the impact of the institution's commitment to non-discrimination in the provision of support services. Student opinions collected over the past five years have shown an increased recognition of, use of, and satisfaction with support services across all segments of the student population. Specifically, the following trends have been noted: (1) 1989 survey results showed an increase over previous years in recognition of and satisfaction with 16 of 17 support services, with only the admissions and records unit showing a percentage drop; (2) orientation activities were rated good or excellent by 60% of the 1989 respondents, compared with only 25% of the 1986 respondents; (3) the proportion of all students seeking counseling services increased significantly each year; (4) recognition and use of student services were lower among evening students, part-time students, and older students; (5) women were more likely than men to use the library and academic counseling services; and (6) satisfaction was highest among Armenian and Mexican students, and lowest among Korean students. (GFW)
format Recurso educativo Open Access
id eric_ED325170
institution ERIC Institute of Education Sciences
language en
publishDate 1990
record_format eric
spellingShingle Paths to Success, Volume II: Student Satisfaction with Support Services (Since the Implementation of "Matriculation").
Spicer, Scot L.
Academic Advising
Ancillary School Services
Community Colleges
Counseling Effectiveness
Counseling Services
Longitudinal Studies
Outcomes of Treatment
Participant Satisfaction
Program Effectiveness
Program Evaluation
School Orientation
School Surveys
Student Attitudes
Student Characteristics
Student College Relationship
Student Personnel Services
Trend Analysis
Two Year College Students
Two Year Colleges
Use Studies
Paths to Success, Volume II: Student Satisfaction with Support Services (Since the Implementation of "Matriculation"). Spicer, Scot L. Academic Advising Ancillary School Services Community Colleges Counseling Effectiveness Counseling Services Longitudinal Studies Outcomes of Treatment Participant Satisfaction Program Effectiveness Program Evaluation School Orientation School Surveys Student Attitudes Student Characteristics Student College Relationship Student Personnel Services Trend Analysis Two Year College Students Two Year Colleges Use Studies In response to state directives related to the implementation of matriculation mandates, Spring Student Surveys have been conducted at Glendale Community College since 1986. The surveys are designed to: determine the level of student satisfaction with support services; seek evidence of the impact of matriculation funding on support services; evaluate orientation efforts; gauge the impact of counseling on student behavior; and assess the impact of the institution's commitment to non-discrimination in the provision of support services. Student opinions collected over the past five years have shown an increased recognition of, use of, and satisfaction with support services across all segments of the student population. Specifically, the following trends have been noted: (1) 1989 survey results showed an increase over previous years in recognition of and satisfaction with 16 of 17 support services, with only the admissions and records unit showing a percentage drop; (2) orientation activities were rated good or excellent by 60% of the 1989 respondents, compared with only 25% of the 1986 respondents; (3) the proportion of all students seeking counseling services increased significantly each year; (4) recognition and use of student services were lower among evening students, part-time students, and older students; (5) women were more likely than men to use the library and academic counseling services; and (6) satisfaction was highest among Armenian and Mexican students, and lowest among Korean students. (GFW)
title Paths to Success, Volume II: Student Satisfaction with Support Services (Since the Implementation of "Matriculation").
topic Academic Advising
Ancillary School Services
Community Colleges
Counseling Effectiveness
Counseling Services
Longitudinal Studies
Outcomes of Treatment
Participant Satisfaction
Program Effectiveness
Program Evaluation
School Orientation
School Surveys
Student Attitudes
Student Characteristics
Student College Relationship
Student Personnel Services
Trend Analysis
Two Year College Students
Two Year Colleges
Use Studies
url https://eric.ed.gov/?id=ED325170