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Autores principales: Kuhlthau, Carol C., And Others
Formato: Recurso educativo Open Access
Lenguaje:en
Publicado: 1989
Materias:
Acceso en línea:https://eric.ed.gov/?id=ED328268
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author Kuhlthau, Carol C.
And Others
author_facet Kuhlthau, Carol C.
And Others
Kuhlthau, Carol C.
And Others
collection Education Resources Information Center
contents Facilitating Information Seeking through Cognitive Modeling of the Search Process. A Library Studies Research Project. Kuhlthau, Carol C. And Others Academic Libraries Cognitive Measurement Cognitive Processes Emotional Response Higher Education Information Needs Information Seeking Learning Resources Centers Models Psychological Studies Public Libraries School Libraries Secondary Education User Satisfaction (Information) Users (Information) Prior research on the information-seeking process, conducted by Kuhlthau in the school library setting, led to the identification of a six-stage model of the search process, describing cognitive and affective symptoms commonly experienced by library users. The present study was designed to determine whether that model is generalizable to other types of libraries. Findings indicate that, in general, the model also holds for users in academic and public libraries. The problem addressed is the complex sense-making process of users in an information search over an extended period of time, particularly changes in thoughts and feelings as a search progresses. The work is in the tradition of Belkin's anomalous state of knowledge, Taylor's levels of information need, and Dervin's sense-making. Findings indicate that thoughts about a topic become clearer and more focused as one moves through the search process, seeking more relevant and pertinent information. Feelings accompanying these changes matched those predicted in the Kuhlthau Model with confidence steadily increasing. Uncertainty, confusion, and frustration decreased and feelings of being satisfied, sure, and relieved increased during the search process. However, participants' perceptions of the search task often did not match the cognitive and affective symptoms predicted by the early stages of the model. Activities designed to infuse the findings into practice included the development of an institute for practicing libraries and the design of learning modules for MLS programs. A symposium for scholars actively engaged in this field of research was also planned. (MAB)
format Recurso educativo Open Access
id eric_ED328268
institution ERIC Institute of Education Sciences
language en
publishDate 1989
record_format eric
spellingShingle Facilitating Information Seeking through Cognitive Modeling of the Search Process. A Library Studies Research Project.
Kuhlthau, Carol C.
And Others
Academic Libraries
Cognitive Measurement
Cognitive Processes
Emotional Response
Higher Education
Information Needs
Information Seeking
Learning Resources Centers
Models
Psychological Studies
Public Libraries
School Libraries
Secondary Education
User Satisfaction (Information)
Users (Information)
Facilitating Information Seeking through Cognitive Modeling of the Search Process. A Library Studies Research Project. Kuhlthau, Carol C. And Others Academic Libraries Cognitive Measurement Cognitive Processes Emotional Response Higher Education Information Needs Information Seeking Learning Resources Centers Models Psychological Studies Public Libraries School Libraries Secondary Education User Satisfaction (Information) Users (Information) Prior research on the information-seeking process, conducted by Kuhlthau in the school library setting, led to the identification of a six-stage model of the search process, describing cognitive and affective symptoms commonly experienced by library users. The present study was designed to determine whether that model is generalizable to other types of libraries. Findings indicate that, in general, the model also holds for users in academic and public libraries. The problem addressed is the complex sense-making process of users in an information search over an extended period of time, particularly changes in thoughts and feelings as a search progresses. The work is in the tradition of Belkin's anomalous state of knowledge, Taylor's levels of information need, and Dervin's sense-making. Findings indicate that thoughts about a topic become clearer and more focused as one moves through the search process, seeking more relevant and pertinent information. Feelings accompanying these changes matched those predicted in the Kuhlthau Model with confidence steadily increasing. Uncertainty, confusion, and frustration decreased and feelings of being satisfied, sure, and relieved increased during the search process. However, participants' perceptions of the search task often did not match the cognitive and affective symptoms predicted by the early stages of the model. Activities designed to infuse the findings into practice included the development of an institute for practicing libraries and the design of learning modules for MLS programs. A symposium for scholars actively engaged in this field of research was also planned. (MAB)
title Facilitating Information Seeking through Cognitive Modeling of the Search Process. A Library Studies Research Project.
topic Academic Libraries
Cognitive Measurement
Cognitive Processes
Emotional Response
Higher Education
Information Needs
Information Seeking
Learning Resources Centers
Models
Psychological Studies
Public Libraries
School Libraries
Secondary Education
User Satisfaction (Information)
Users (Information)
url https://eric.ed.gov/?id=ED328268