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Bibliographic Details
Main Author: Konkel, Mary S.
Format: Recurso educativo Open Access
Language:en
Published: 1990
Subjects:
Online Access:https://eric.ed.gov/?id=ED330338
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author Konkel, Mary S.
author_facet Konkel, Mary S.
Konkel, Mary S.
collection Education Resources Information Center
contents The Patron Zone, or What's a Nice Cataloger Like You Doing in a Place Like This? Konkel, Mary S. Career Change Job Satisfaction Librarian Attitudes Library Technical Processes Occupational Mobility Personal Narratives Public Libraries Reference Services Library environments and the methods of providing services to library patrons are drastically changing with the availability of new technologies. Online public access catalogs are replacing card catalogs, CD-ROM databases have encroached upon the domain of their paper counterparts, and newspapers, encyclopedias, and dictionaries are also available in automated formats. Consequently, library roles have been affected as well. For example, technical services librarians are becoming the human interface to bring technology to the patron. In this paper, a technical services librarian shares her personal experiences as she ventured into the world of public services, otherwise known as the "patron zone." The librarian identifies the challenges she encountered during her career transition as well as the technical skills that she brought to the reference desk, the bibliographic instruction classroom, and the OPAC (online public access catalog) training session. (Author/MAB)
format Recurso educativo Open Access
id eric_ED330338
institution ERIC Institute of Education Sciences
language en
publishDate 1990
record_format eric
spellingShingle The Patron Zone, or What's a Nice Cataloger Like You Doing in a Place Like This?
Konkel, Mary S.
Career Change
Job Satisfaction
Librarian Attitudes
Library Technical Processes
Occupational Mobility
Personal Narratives
Public Libraries
Reference Services
The Patron Zone, or What's a Nice Cataloger Like You Doing in a Place Like This? Konkel, Mary S. Career Change Job Satisfaction Librarian Attitudes Library Technical Processes Occupational Mobility Personal Narratives Public Libraries Reference Services Library environments and the methods of providing services to library patrons are drastically changing with the availability of new technologies. Online public access catalogs are replacing card catalogs, CD-ROM databases have encroached upon the domain of their paper counterparts, and newspapers, encyclopedias, and dictionaries are also available in automated formats. Consequently, library roles have been affected as well. For example, technical services librarians are becoming the human interface to bring technology to the patron. In this paper, a technical services librarian shares her personal experiences as she ventured into the world of public services, otherwise known as the "patron zone." The librarian identifies the challenges she encountered during her career transition as well as the technical skills that she brought to the reference desk, the bibliographic instruction classroom, and the OPAC (online public access catalog) training session. (Author/MAB)
title The Patron Zone, or What's a Nice Cataloger Like You Doing in a Place Like This?
topic Career Change
Job Satisfaction
Librarian Attitudes
Library Technical Processes
Occupational Mobility
Personal Narratives
Public Libraries
Reference Services
url https://eric.ed.gov/?id=ED330338