Service Excellence Task Force Report.
Fuente:
ERIC Institute of Education Sciences
Saved in:
| Format: | Recurso educativo Open Access |
|---|---|
| Language: | en |
| Published: |
1991
|
| Subjects: | |
| Online Access: | |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
Similar Items
User Satisfaction and Service Transactions for a Reference Department in an Illinois Community College Learning Resources Center.
by: Cornish, Nancy M.
Published: (1991)
by: Cornish, Nancy M.
Published: (1991)
Survey of User Services. General Evaluation Survey. Summary Report.
by: Mathews, Eleanor
Published: (1981)
by: Mathews, Eleanor
Published: (1981)
Career Center Libraries in Colleges and Universities.
by: Brodie, Heather
Published: (1992)
by: Brodie, Heather
Published: (1992)
A Library User Survey: What Undergraduate Students Think of Services at the University of Memphis Libraries.
by: Rustomfram, Perveen, et al.
Published: (2000)
by: Rustomfram, Perveen, et al.
Published: (2000)
Library Use in the Science and Technology Libraries, Spring Semester, 1983. RB-83-2.
by: Curran, Linda T., et al.
Published: (1983)
by: Curran, Linda T., et al.
Published: (1983)
Report on the Library Survey of the Faculty.
by: Peters, Andrew
Published: (1982)
by: Peters, Andrew
Published: (1982)
Faculty and Student Assessment of the Citadel Library User Services.
by: Maynard, J. Edmund
Published: (1993)
by: Maynard, J. Edmund
Published: (1993)
User Satisfaction at the Columbus College of Art & Design: A Measure of Library Effectiveness.
by: Strautz, Elizabeth
Published: (1992)
by: Strautz, Elizabeth
Published: (1992)
San Jose State University Library Services: Results of the Spring 1980 Faculty and Student User Surveys.
by: Whitlatch, JoBell
Published: (1981)
by: Whitlatch, JoBell
Published: (1981)
The Periodical Use/Survey at Fitchburg State College Library.
by: Ouellette, Janice A., et al.
Published: (1985)
by: Ouellette, Janice A., et al.
Published: (1985)
Size Matters: The Debate over Reference Desk Height.
by: Warnement, Mary
Published: (2003)
by: Warnement, Mary
Published: (2003)
User Surveys in ARL Libraries. SPEC Kit 205.
by: Brekke, Elaine, Comp.
Published: (1994)
by: Brekke, Elaine, Comp.
Published: (1994)
MSU Libraries: A User Survey.
by: Hendrix, Wilma, et al.
Published: (1981)
by: Hendrix, Wilma, et al.
Published: (1981)
Patron Use of and Satisfaction with Services of the Ferndale Public Library, 1997-1998: A Survey. Final Report.
Published: (1998)
Published: (1998)
When Library Surveys Result in Positive Action: A Success Story. A Report of a Library Survey at the University of Tennessee/Chattanooga.
by: Murgai, Sarla R.
Published: (1999)
by: Murgai, Sarla R.
Published: (1999)
Survey of Library Use, 1983/84.
Published: (1984)
Published: (1984)
Using Document Availability Research in a Library Self-Study.
by: Hegg, Judith L.
Published: (1987)
by: Hegg, Judith L.
Published: (1987)
Meeting Academic Needs for Information: A Customer Service Approach
by: Saunders, E. Stewart
Published: (2008)
by: Saunders, E. Stewart
Published: (2008)
Tiered Reference Services: A Survey.
by: Coleman, Vicki, et al.
Published: (1997)
by: Coleman, Vicki, et al.
Published: (1997)
The Educational Role and Services of Public Libraries in Indiana.
by: Fitzgibbons, Shirley, et al.
Published: (1988)
by: Fitzgibbons, Shirley, et al.
Published: (1988)
A Survey of the Users of the Kent State University Archives.
by: Brunswick, John R.
Published: (1991)
by: Brunswick, John R.
Published: (1991)
Students' Perceived Effectiveness Using the University Library.
by: McCarthy, Cheryl Ann
Published: (1995)
by: McCarthy, Cheryl Ann
Published: (1995)
Library Effectiveness Study.
by: Pritchard, Alan, et al.
Published: (1973)
by: Pritchard, Alan, et al.
Published: (1973)
Ensuring Quality Reference Desk Service: The Introduction of a Peer Process.
by: Kleiner, Jane P.
Published: (1991)
by: Kleiner, Jane P.
Published: (1991)
Are Patrons Ready for "Do-It-Yourself" Services?
by: Helmick, Nancy Larsen
Published: (1992)
by: Helmick, Nancy Larsen
Published: (1992)
An Evaluation of Alberta Education's Library Services.
Published: (1986)
Published: (1986)
An Evaluation of Reference Desk Service in the Brigham Young University Library.
by: Hall, Blaine H., et al.
Published: (1987)
by: Hall, Blaine H., et al.
Published: (1987)
Sabbatical Report: Results of a Survey of Library Microforms Facilities.
by: McIntosh, Melinda C.
Published: (1987)
by: McIntosh, Melinda C.
Published: (1987)
Internet Access and End-User Needs: Computer Use in an Academic Library.
by: Schwartz, Jennifer
Published: (2002)
by: Schwartz, Jennifer
Published: (2002)
Information-Seeking Behaviors of Occupational Safety and Health Professionals: The Ohio Division of Safety and Hygiene.
by: Griffin, James E.
Published: (1994)
by: Griffin, James E.
Published: (1994)
Applying GRA and QFD to Improve Library Service Quality
by: Chen, Yen-Ting, et al.
Published: (2011)
by: Chen, Yen-Ting, et al.
Published: (2011)
User Needs and Education Task Force. Final Report.
Published: (1986)
Published: (1986)
Fragebogen zur Benutzerforschung. (Questionnaire for a Library User Study.) Report UBTUW-85-009.
by: Oberhauser, Otto, et al.
Published: (1985)
by: Oberhauser, Otto, et al.
Published: (1985)
Labor Education and Libraries: A Survey of Current Practices.
by: Cash, D. Michele, et al.
Published: (1987)
by: Cash, D. Michele, et al.
Published: (1987)
Quality in Information Services: Do Users and Librarians Differ in Their Expectations?
by: Edwards, Susan, et al.
Published: (1995)
by: Edwards, Susan, et al.
Published: (1995)
The Focus Group Interview: A Method for Assessing Users' Evaluation of Library Service.
by: Widdows, Richard, et al.
Published: (1991)
by: Widdows, Richard, et al.
Published: (1991)
The Undergraduate Reserve Collection: An Open Approach.
by: McCaskill, Sandra D.
Published: (1995)
by: McCaskill, Sandra D.
Published: (1995)
Report of the CACUL Working Group on Reference Statistics. Occasional Paper Series, No. 10.
by: Philipps, Jane
Published: (1995)
by: Philipps, Jane
Published: (1995)
Faculty and Student Assessment of a Journalism Library.
by: Dupagne, Michel, et al.
Published: (1994)
by: Dupagne, Michel, et al.
Published: (1994)
Determining User Preferences for Information Services.
by: Halperin, Michael
Published: (1981)
by: Halperin, Michael
Published: (1981)
Similar Items
-
User Satisfaction and Service Transactions for a Reference Department in an Illinois Community College Learning Resources Center.
by: Cornish, Nancy M.
Published: (1991) -
Survey of User Services. General Evaluation Survey. Summary Report.
by: Mathews, Eleanor
Published: (1981) -
Career Center Libraries in Colleges and Universities.
by: Brodie, Heather
Published: (1992) -
A Library User Survey: What Undergraduate Students Think of Services at the University of Memphis Libraries.
by: Rustomfram, Perveen, et al.
Published: (2000) -
Library Use in the Science and Technology Libraries, Spring Semester, 1983. RB-83-2.
by: Curran, Linda T., et al.
Published: (1983)