Cover Image

User Satisfaction and Service Transactions for a Reference Department in an Illinois Community College Learning Resources Center.

Fuente: ERIC Institute of Education Sciences

Saved in:

Bibliographic Details
Main Author:	Cornish, Nancy M.
Format:	Recurso educativo Open Access
Language:	en
Published:	1991
Subjects:	College Libraries Community Colleges Librarians Library Personnel Library Planning Library Services Library Statistics Library Surveys Literature Reviews Questionnaires Reference Materials Reference Services Statistical Surveys Two Year Colleges User Needs (Information) User Satisfaction (Information) Users (Information)
Online Access:	Acceder al recurso
Tags:	Add Tag No Tags, Be the first to tag this record!

Similar Items

Career Center Libraries in Colleges and Universities.
by: Brodie, Heather
Published: (1992)

Service Excellence Task Force Report.
Published: (1991)

LibQUAL+ and the Community College Library
by: Johnson, Wendell G.
Published: (2007)

Meeting Academic Needs for Information: A Customer Service Approach
by: Saunders, E. Stewart
Published: (2008)

Cuesta College Library Assessment System: Evaluation Report.
by: Wilhelm, Mary Lou
Published: (1985)

College of the Canyons Library Services Student Evaluation Survey, Spring 2001. Report.
by: Dixon, P. Scott, et al.
Published: (2001)

Quality in Information Services: Do Users and Librarians Differ in Their Expectations?
by: Edwards, Susan, et al.
Published: (1995)

User Satisfaction at the Columbus College of Art & Design: A Measure of Library Effectiveness.
by: Strautz, Elizabeth
Published: (1992)

Users' Satisfaction with Library Information Resources and Services: A Case Study College of Health Sciences Library Niger Delta University, Amassoma, Nigeria
by: Tiemo, Pereware Aghwotu, et al.
Published: (2016)

The Periodical Use/Survey at Fitchburg State College Library.
by: Ouellette, Janice A., et al.
Published: (1985)

User Study of an Online Library Catalog: Tarrant County Junior College District.
by: Wayland, Sharon
Published: (1982)

Patron Use of and Satisfaction with Services of the Ferndale Public Library, 1997-1998: A Survey. Final Report.
Published: (1998)

San Jose State University Library Services: Results of the Spring 1980 Faculty and Student User Surveys.
by: Whitlatch, JoBell
Published: (1981)

User and Library Failures in an Undergraduate Library.
by: Smith, Rita Hoyt, et al.
Published: (1978)

Measuring Perceptual (In) Congruence between Information Service Providers and Users
by: Boyce, Crystal
Published: (2017)

Library Effectiveness 1974.
by: Pritchard, A., et al.
Published: (1974)

Telephone Directory Use in an Academic Library.
by: Ernest, Douglas J., et al.
Published: (1992)

Library Effectiveness Study.
by: Pritchard, Alan, et al.
Published: (1973)

Is Everything All Right at Night? Measuring User Response to Overnight Library Services
by: Chrzastowski, Tina E., et al.
Published: (2016)

A Library User Survey: What Undergraduate Students Think of Services at the University of Memphis Libraries.
by: Rustomfram, Perveen, et al.
Published: (2000)

An Evaluation of Reference Desk Service in the Brigham Young University Library.
by: Hall, Blaine H., et al.
Published: (1987)

An Analytical Survey of Chat Reference Services.
by: Francoeur, Stephen
Published: (2001)

An Investigation of Affect of Service Using a LibQUAL[Superscript +[TM]] Survey and an Experimental Study
by: Roy, Abhik, et al.
Published: (2012)

After 3:00 p.m.: Where Have All the Students and Their Questions Gone? Children's Use of Public Libraries To Meet Their Information Needs.
by: Bolin, Nancy, et al.
Published: (2000)

Online After Six: End User Searching Comes of Age.
by: Janke, Richard V.
Published: (1984)

The Moveable Feast: Serving Diverse Client Groups in an Urban Law Library.
by: Braithwaite, Heather J. E.
Published: (1993)

Survey of User Services. General Evaluation Survey. Summary Report.
by: Mathews, Eleanor
Published: (1981)

Report on the Library Survey of the Faculty.
by: Peters, Andrew
Published: (1982)

From Service Analysis to Staff Development: A Reference Desk Gap Analysis at A Community College
by: Mohess, Neera
Published: (2016)

Library Use in the Science and Technology Libraries, Spring Semester, 1983. RB-83-2.
by: Curran, Linda T., et al.
Published: (1983)

Going the Extra 1.6 KM
by: Lonergan, David
Published: (2010)

Reference Clientele and the Reference Transaction in Five Illinois Public Libraries.
by: Weech, Terry L., et al.
Published: (1984)

A Survey of the Users of the Kent State University Archives.
by: Brunswick, John R.
Published: (1991)

Using Document Availability Research in a Library Self-Study.
by: Hegg, Judith L.
Published: (1987)

Needs Assessment Program, the University of Tennessee, Knoxville Libraries 1993/94.
by: Bush, Earl, et al.
Published: (1994)

Service at San Jose State University: Survey of Document Availability.
by: Whitlatch, Jo Bell, et al.
Published: (1978)

A Matter of Timing: Analyzing and Adjusting Library Hours to Suit Students
by: Migdalski, Alyssa, et al.
Published: (2021)

Faculty and Student Assessment of the Citadel Library User Services.
by: Maynard, J. Edmund
Published: (1993)

End-User Searching: Program Review and Future Prospects.
by: Barbuto, Domenica M., et al.
Published: (1991)

Size Matters: The Debate over Reference Desk Height.
by: Warnement, Mary
Published: (2003)