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| Main Author: | |
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| Format: | Recurso educativo Open Access |
| Language: | en |
| Published: |
1992
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| Subjects: | |
| Online Access: | https://eric.ed.gov/?id=ED349970 |
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Table of Contents:
- Library User Survey, Summary Report FY 1990-FY 1992: Russell Library, Georgia College. Scott, R. Neil College Libraries Higher Education Librarian Attitudes Library Collection Development Library Services Library Surveys Longitudinal Studies Questionnaires Student Attitudes Tables (Data) Use Studies User Satisfaction (Information) Users (Information) This report summarizes data from surveys of users at the Georgia College library from 1989 to 1992. Results in the following areas are presented for each fiscal year (i.e., 1990, 1991, and 1992): (1) affiliation with the college and academic major; (2) status (i.e., faculty, staff, student class); (3) whether the library visit was in support of one particular class; (4) purposes in using the library; (5) the friendliness and efficiency of library service, including checking out and returning materials, using reserve materials, paying overdue fines, using microfilm readers and photocopiers, locating books and periodical articles, using the library catalog, participating in library tours or instruction programs, using interlibrary loan, using government documents, and using special collections; (6) whether the collection met user needs; (7) the ease of using the library catalog and periodicals list, as well as the ease of locating materials; (8) the adequacy of library hours; and (9) overall opinions of the library service, collection, and facilities. Qualitative comments regarding library staff, collection development, the study environment, the library catalog and CD-ROM systems, photocopy machines, hours, availability of computers and other equipment, and circulation procedures are listed. A copy of the questionnaire is included. (MES)