Nichols, M. E. (1993). Patron Survey of User Satisfaction with Library Services: Relationship between Librarian Behaviors during the Reference Interview and User Satisfaction.
Chicago Style (17th ed.) CitationNichols, Mary Ellen. Patron Survey of User Satisfaction with Library Services: Relationship Between Librarian Behaviors During the Reference Interview and User Satisfaction. 1993.
MLA (9th ed.) CitationNichols, Mary Ellen. Patron Survey of User Satisfaction with Library Services: Relationship Between Librarian Behaviors During the Reference Interview and User Satisfaction. 1993.
Warning: These citations may not always be 100% accurate.