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| Format: | Recurso educativo Open Access |
| Language: | en |
| Published: |
1994
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| Online Access: | https://eric.ed.gov/?id=ED376834 |
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| _version_ | 1867181012218281984 |
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| author | Brekke, Elaine, Comp. |
| author_facet | Brekke, Elaine, Comp. Brekke, Elaine, Comp. |
| collection | Education Resources Information Center |
| contents | User Surveys in ARL Libraries. SPEC Kit 205. Brekke, Elaine, Comp. Academic Libraries Higher Education Library Associations Library Collections Library Planning Library Services Library Surveys Questionnaires Research Libraries User Needs (Information) User Satisfaction (Information) This document contains the results of a 1994 survey on the use of user surveys by ARL (Association of Research Libraries) members. Of the responding libraries, 68% had conducted user surveys in the last 5 years. A number of these libraries (20%) reported conducting surveys at regular intervals ranging from every year to every five years. The results of the survey show that those conducting surveys are taking action based on the data collected. Seventy-six percent of the responding libraries changed a service based on survey results, although only eight performed a follow-up to evaluate the service changed. This kit also focuses on planning, designing, conducting and analyzing surveys, and incorporating the results into the decision-making process. Materials submitted by the responding libraries, which make up the major part of the kit, are organized into sections containing survey results, sample surveys, service specific surveys, reporting results, and selected readings. (DGM) |
| format | Recurso educativo Open Access |
| id | eric_ED376834 |
| institution | ERIC Institute of Education Sciences |
| language | en |
| publishDate | 1994 |
| record_format | eric |
| spellingShingle | User Surveys in ARL Libraries. SPEC Kit 205. Brekke, Elaine, Comp. Academic Libraries Higher Education Library Associations Library Collections Library Planning Library Services Library Surveys Questionnaires Research Libraries User Needs (Information) User Satisfaction (Information) User Surveys in ARL Libraries. SPEC Kit 205. Brekke, Elaine, Comp. Academic Libraries Higher Education Library Associations Library Collections Library Planning Library Services Library Surveys Questionnaires Research Libraries User Needs (Information) User Satisfaction (Information) This document contains the results of a 1994 survey on the use of user surveys by ARL (Association of Research Libraries) members. Of the responding libraries, 68% had conducted user surveys in the last 5 years. A number of these libraries (20%) reported conducting surveys at regular intervals ranging from every year to every five years. The results of the survey show that those conducting surveys are taking action based on the data collected. Seventy-six percent of the responding libraries changed a service based on survey results, although only eight performed a follow-up to evaluate the service changed. This kit also focuses on planning, designing, conducting and analyzing surveys, and incorporating the results into the decision-making process. Materials submitted by the responding libraries, which make up the major part of the kit, are organized into sections containing survey results, sample surveys, service specific surveys, reporting results, and selected readings. (DGM) |
| title | User Surveys in ARL Libraries. SPEC Kit 205. |
| topic | Academic Libraries Higher Education Library Associations Library Collections Library Planning Library Services Library Surveys Questionnaires Research Libraries User Needs (Information) User Satisfaction (Information) |
| url | https://eric.ed.gov/?id=ED376834 |