Bessler, J. M. (1994). Putting "Service" into Library Staff Training: A Library Manager's Training Guide. LAMA Occasional Papers Series. A Patron-Centered Guide.
Chicago Style (17th ed.) CitationBessler, Joanne M. Putting "Service" into Library Staff Training: A Library Manager's Training Guide. LAMA Occasional Papers Series. A Patron-Centered Guide. 1994.
MLA (9th ed.) CitationBessler, Joanne M. Putting "Service" into Library Staff Training: A Library Manager's Training Guide. LAMA Occasional Papers Series. A Patron-Centered Guide. 1994.
Warning: These citations may not always be 100% accurate.