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Autores principales: Carson, Paula Phillips, And Others
Formato: Recurso educativo Open Access
Lenguaje:en
Publicado: 1995
Materias:
Acceso en línea:https://eric.ed.gov/?id=ED384364
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author Carson, Paula Phillips
And Others
author_facet Carson, Paula Phillips
And Others
Carson, Paula Phillips
And Others
collection Education Resources Information Center
contents The Library Manager's Deskbook: 102 Expert Solutions to 101 Common Dilemmas. Carson, Paula Phillips And Others Communication (Thought Transfer) Cultural Pluralism Legal Responsibility Library Administration Library Personnel Library Policy Occupational Safety and Health Problems Total Quality Management This is a handbook of advice for handling the everyday problems encountered in all types and sizes of libraries. It is designed to assist managers before, during, and after crises develop. Organized in an question-and-answer format, it tackles many dilemmas that can occur in the library, then offers solutions drawn from actual experience. The legal and ethical implications that affect management decisions are also outlined. A special section on Total Quality Management (TQM) describes how this management concept can be used to prevent problems in the library. Topics include: communication; career management; workplace security; job descriptions; hiring decisions; employee manuals; unionization; sexual harassment; liability; performance evaluations; multiculturalism; support staff supervision; work scheduling; use and abuse of power; and staff personality conflicts. Examples are provided from a variety of library sizes and types to illustrate coping techniques. A "Management Maxims" section concludes the guide and offers a quick summary of some of the management tips included in the book. (Author/MAS)
format Recurso educativo Open Access
id eric_ED384364
institution ERIC Institute of Education Sciences
language en
publishDate 1995
record_format eric
spellingShingle The Library Manager's Deskbook: 102 Expert Solutions to 101 Common Dilemmas.
Carson, Paula Phillips
And Others
Communication (Thought Transfer)
Cultural Pluralism
Legal Responsibility
Library Administration
Library Personnel
Library Policy
Occupational Safety and Health
Problems
Total Quality Management
The Library Manager's Deskbook: 102 Expert Solutions to 101 Common Dilemmas. Carson, Paula Phillips And Others Communication (Thought Transfer) Cultural Pluralism Legal Responsibility Library Administration Library Personnel Library Policy Occupational Safety and Health Problems Total Quality Management This is a handbook of advice for handling the everyday problems encountered in all types and sizes of libraries. It is designed to assist managers before, during, and after crises develop. Organized in an question-and-answer format, it tackles many dilemmas that can occur in the library, then offers solutions drawn from actual experience. The legal and ethical implications that affect management decisions are also outlined. A special section on Total Quality Management (TQM) describes how this management concept can be used to prevent problems in the library. Topics include: communication; career management; workplace security; job descriptions; hiring decisions; employee manuals; unionization; sexual harassment; liability; performance evaluations; multiculturalism; support staff supervision; work scheduling; use and abuse of power; and staff personality conflicts. Examples are provided from a variety of library sizes and types to illustrate coping techniques. A "Management Maxims" section concludes the guide and offers a quick summary of some of the management tips included in the book. (Author/MAS)
title The Library Manager's Deskbook: 102 Expert Solutions to 101 Common Dilemmas.
topic Communication (Thought Transfer)
Cultural Pluralism
Legal Responsibility
Library Administration
Library Personnel
Library Policy
Occupational Safety and Health
Problems
Total Quality Management
url https://eric.ed.gov/?id=ED384364