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Auteurs principaux: Lawson, Mollie D., And Others
Format: Recurso educativo Open Access
Langue:en
Publié: 1993
Sujets:
Accès en ligne:https://eric.ed.gov/?id=ED390390
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author Lawson, Mollie D.
And Others
author_facet Lawson, Mollie D.
And Others
Lawson, Mollie D.
And Others
collection Education Resources Information Center
contents Team Approach to Staffing the Reference Center: A Speculation. Lawson, Mollie D. And Others Academic Libraries College Libraries Group Dynamics Higher Education Leadership Responsibility Library Administration Library Personnel Management Teams Models Organizational Communication Participative Decision Making Personnel Management Reference Services Scheduling Staff Utilization This document applies theories of participatory management to a proposal for a model that uses a team approach to staffing university library reference centers. In particular, the Ward Edwards Library at Central Missouri State University is examined in terms of the advantages and disadvantages of its current approach. Special attention is given to the group dynamics aspects of the building of reference teams, to the logistics of scheduling with rotations and substitutions, and to the responsibilities of a team leader. The report suggests that team building would ensure more flexible and equitable scheduling, define supervisory responsibilities rather than leave them ambiguous and impede decision-making and coordination of activity, reduce reference "fatigue," and improve harmony and communication among staff members. All these conditions would ultimately benefit the clientele. (BEW)
format Recurso educativo Open Access
id eric_ED390390
institution ERIC Institute of Education Sciences
language en
publishDate 1993
record_format eric
spellingShingle Team Approach to Staffing the Reference Center: A Speculation.
Lawson, Mollie D.
And Others
Academic Libraries
College Libraries
Group Dynamics
Higher Education
Leadership Responsibility
Library Administration
Library Personnel
Management Teams
Models
Organizational Communication
Participative Decision Making
Personnel Management
Reference Services
Scheduling
Staff Utilization
Team Approach to Staffing the Reference Center: A Speculation. Lawson, Mollie D. And Others Academic Libraries College Libraries Group Dynamics Higher Education Leadership Responsibility Library Administration Library Personnel Management Teams Models Organizational Communication Participative Decision Making Personnel Management Reference Services Scheduling Staff Utilization This document applies theories of participatory management to a proposal for a model that uses a team approach to staffing university library reference centers. In particular, the Ward Edwards Library at Central Missouri State University is examined in terms of the advantages and disadvantages of its current approach. Special attention is given to the group dynamics aspects of the building of reference teams, to the logistics of scheduling with rotations and substitutions, and to the responsibilities of a team leader. The report suggests that team building would ensure more flexible and equitable scheduling, define supervisory responsibilities rather than leave them ambiguous and impede decision-making and coordination of activity, reduce reference "fatigue," and improve harmony and communication among staff members. All these conditions would ultimately benefit the clientele. (BEW)
title Team Approach to Staffing the Reference Center: A Speculation.
topic Academic Libraries
College Libraries
Group Dynamics
Higher Education
Leadership Responsibility
Library Administration
Library Personnel
Management Teams
Models
Organizational Communication
Participative Decision Making
Personnel Management
Reference Services
Scheduling
Staff Utilization
url https://eric.ed.gov/?id=ED390390