McNeil, B., & Johnson, D. J. (1996). Patron Behavior in Libraries: A Handbook of Positive Approaches to Negative Situations.
Chicago Style (17th ed.) CitationMcNeil, Beth, and Denise J. Johnson. Patron Behavior in Libraries: A Handbook of Positive Approaches to Negative Situations. 1996.
MLA (9th ed.) CitationMcNeil, Beth, and Denise J. Johnson. Patron Behavior in Libraries: A Handbook of Positive Approaches to Negative Situations. 1996.
Warning: These citations may not always be 100% accurate.