Saved in:
| Main Authors: | , |
|---|---|
| Format: | Recurso educativo Open Access |
| Language: | en |
| Published: |
1994
|
| Subjects: | |
| Online Access: | https://eric.ed.gov/?id=ED392810 |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
| _version_ | 1867180569018761216 |
|---|---|
| author | Bush, Earl And Others |
| author_facet | Bush, Earl And Others Bush, Earl And Others |
| collection | Education Resources Information Center |
| contents | Needs Assessment Program, the University of Tennessee, Knoxville Libraries 1993/94. Bush, Earl And Others Academic Libraries College Faculty College Students Data Collection Higher Education Library Development Library Facilities Library Planning Library Services Library Surveys Needs Assessment Online Systems Reference Services Student Attitudes User Needs (Information) User Satisfaction (Information) During 1993-94 the University Libraries of the University of Tennessee, Knoxville, began formal needs assessment to collect data that reflect the information needs of university students, faculty, and staff. The program was implemented by a Needs Assessment Coordinating Group, an assessment consultant, and staff members. Data from the comprehensive library survey conducted have been analyzed for awareness and use of services, importance and satisfaction rates among users, barriers to library use, and interest in new services. Highlights of the findings include: (1) high awareness of most collections and services among university users; (2) high interest in electronic services; (3) lower use of library instruction services; and (4) lower awareness, but expressed need, for certain services, including periodical use and reference services. Graduate students were often found to be more critical of library service than were undergraduates and faculty. Findings also identified some areas of weakness in library service and facilities. Appendixes contain a list of the 483 tables derived from survey findings, 20 selected tables of findings, and 91 pages from the comprehensive library questionnaire. (SLD) |
| format | Recurso educativo Open Access |
| id | eric_ED392810 |
| institution | ERIC Institute of Education Sciences |
| language | en |
| publishDate | 1994 |
| record_format | eric |
| spellingShingle | Needs Assessment Program, the University of Tennessee, Knoxville Libraries 1993/94. Bush, Earl And Others Academic Libraries College Faculty College Students Data Collection Higher Education Library Development Library Facilities Library Planning Library Services Library Surveys Needs Assessment Online Systems Reference Services Student Attitudes User Needs (Information) User Satisfaction (Information) Needs Assessment Program, the University of Tennessee, Knoxville Libraries 1993/94. Bush, Earl And Others Academic Libraries College Faculty College Students Data Collection Higher Education Library Development Library Facilities Library Planning Library Services Library Surveys Needs Assessment Online Systems Reference Services Student Attitudes User Needs (Information) User Satisfaction (Information) During 1993-94 the University Libraries of the University of Tennessee, Knoxville, began formal needs assessment to collect data that reflect the information needs of university students, faculty, and staff. The program was implemented by a Needs Assessment Coordinating Group, an assessment consultant, and staff members. Data from the comprehensive library survey conducted have been analyzed for awareness and use of services, importance and satisfaction rates among users, barriers to library use, and interest in new services. Highlights of the findings include: (1) high awareness of most collections and services among university users; (2) high interest in electronic services; (3) lower use of library instruction services; and (4) lower awareness, but expressed need, for certain services, including periodical use and reference services. Graduate students were often found to be more critical of library service than were undergraduates and faculty. Findings also identified some areas of weakness in library service and facilities. Appendixes contain a list of the 483 tables derived from survey findings, 20 selected tables of findings, and 91 pages from the comprehensive library questionnaire. (SLD) |
| title | Needs Assessment Program, the University of Tennessee, Knoxville Libraries 1993/94. |
| topic | Academic Libraries College Faculty College Students Data Collection Higher Education Library Development Library Facilities Library Planning Library Services Library Surveys Needs Assessment Online Systems Reference Services Student Attitudes User Needs (Information) User Satisfaction (Information) |
| url | https://eric.ed.gov/?id=ED392810 |