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| Format: | Recurso educativo Open Access |
|---|---|
| Language: | en |
| Published: |
1996
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| Subjects: | |
| Online Access: | https://eric.ed.gov/?id=ED393482 |
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Table of Contents:
- Survey of Enrolled Students. Summary Report as Part of the Planning, Evaluation, and Assessment Review (PEAR) System. Research Report Number 1. Community Colleges Library Services Parking Facilities Participant Satisfaction Program Effectiveness School Effectiveness Self Evaluation (Groups) Student Attitudes Student Surveys Two Year College Students Two Year Colleges As part of a college-wide assessment effort, St. Petersburg Junior College (Florida) conducted a survey of enrolled students in October 1995 to determine their perceptions of the quality of the college's academic and student support services. Questionnaires were distributed to 6,197 students, asking them to rate 28 college services on a 5-point scale. Study results, based on a 70% response rate (n=4,311), included the following: (1) 57% of the respondents were female, 69% were over the age of 19, and 80% were White; (2) the library was the highest rated service at 4.01, while parking was the lowest rated at 2.48; (3) the other four highest rated services were overall quality of instruction, overall quality of educational program content, the application and admission processes, and supplemental instructional centers; (4) the other four lowest rated services were food services, student publications, general information on programs and services, and career counseling and services; (5) day students rated academic services higher than evening students; (6) students with 15 or less credits rated college services lower than students with 16 or more credits; and (7) student responses to open-ended questions cited the helpfulness of the library staff and the lack of available parking spaces. Data tables and the survey instrument are included. (BCY)