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Total Quality Management in Information Services. Information Services Management Series.

Fuente: ERIC Institute of Education Sciences

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Bibliographic Details
Main Author:	St. Clair, Guy
Format:	Recurso educativo Open Access
Language:	en
Published:	1997
Subjects:	Administrator Role Benchmarking Improvement Programs Information Services Library Administration Library Development Library Services Program Implementation Quality Control Teamwork Total Quality Management User Needs (Information) User Satisfaction (Information)
Online Access:	Acceder al recurso
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