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Bibliographische Detailangaben
1. Verfasser: Weaver, Brad
Format: Recurso educativo Open Access
Sprache:en
Veröffentlicht: 1996
Schlagworte:
Online-Zugang:https://eric.ed.gov/?id=ED405837
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author Weaver, Brad
author_facet Weaver, Brad
Weaver, Brad
collection Education Resources Information Center
contents Supporting Student PCs on the Campus Network. Weaver, Brad Access to Information College Students Computer Networks Educational Technology Higher Education Information Systems Internet Microcomputers User Needs (Information) The campus data network, WABnet, at Wabash College (Crawfordsville, Indiana) provides students with access to the campus Novell servers, the library catalog, and the Internet. The College attempted to minimize the support load for the Intel-based PCs (personal computers) by developing a self-install procedure for student PC connections. The program was very successful, with more than 60% of students connecting without assistance from Computer Services. This paper discusses student support needs, and the challenges of meeting these needs. The self-install procedure, which lets students do everything from installing the network card to loading software, is described in detail. The ongoing post-connection support system, which includes a World Wide Web server and student employees, is also discussed. (Author/AEF)
format Recurso educativo Open Access
id eric_ED405837
institution ERIC Institute of Education Sciences
language en
publishDate 1996
record_format eric
spellingShingle Supporting Student PCs on the Campus Network.
Weaver, Brad
Access to Information
College Students
Computer Networks
Educational Technology
Higher Education
Information Systems
Internet
Microcomputers
User Needs (Information)
Supporting Student PCs on the Campus Network. Weaver, Brad Access to Information College Students Computer Networks Educational Technology Higher Education Information Systems Internet Microcomputers User Needs (Information) The campus data network, WABnet, at Wabash College (Crawfordsville, Indiana) provides students with access to the campus Novell servers, the library catalog, and the Internet. The College attempted to minimize the support load for the Intel-based PCs (personal computers) by developing a self-install procedure for student PC connections. The program was very successful, with more than 60% of students connecting without assistance from Computer Services. This paper discusses student support needs, and the challenges of meeting these needs. The self-install procedure, which lets students do everything from installing the network card to loading software, is described in detail. The ongoing post-connection support system, which includes a World Wide Web server and student employees, is also discussed. (Author/AEF)
title Supporting Student PCs on the Campus Network.
topic Access to Information
College Students
Computer Networks
Educational Technology
Higher Education
Information Systems
Internet
Microcomputers
User Needs (Information)
url https://eric.ed.gov/?id=ED405837