:: Library Catalog

Cover Image

Saved in:

Bibliographic Details
Main Author:	Town, J. Stephen
Format:	Recurso educativo Open Access
Language:	en
Published:	1995
Subjects:	Academic Libraries Benchmarking Cost Effectiveness Feedback Foreign Countries Higher Education Innovation Library Administration Library Collections Library Cooperation Library Services Library Surveys Measurement Techniques Military Schools Organizational Effectiveness Partnerships in Education Staff Development Total Quality Management User Satisfaction (Information)
Online Access:	https://eric.ed.gov/?id=ED405869
Tags:	Add Tag No Tags, Be the first to tag this record!

Similar Items

Using Contracts To Improve Quality.
by: Carmel, Michael
Published: (1995)

The Impact of Performance Measurement on Library and Information Services: A Decade of Experience.
by: Willemse, John
Published: (1995)

Performance Measurement in the Context of Quality Management.
by: Cotta-Schonberg, Michael
Published: (1995)

Innovative United Kingdom Approaches To Measuring Service Quality.
by: Winkworth, Ian
Published: (2001)

Developing Special Collections in the '90s: A "fin-de-siecle" Perspective.
by: Ryan, Michael T.
Published: (1991)

Enhancing Library Business Performance by Implementation of Enterprise 2.0 via Intrapreneurship: The Case of a Serbian Library
by: Sofronijevic, Adam, et al.
Published: (2011)

Benchmarking and Its Relevance to the Library and Information Sector. Interim Findings of "Best Practice Benchmarking in the Library and Information Sector," a British Library Research and Development Department Project.
by: Kinnell, Margaret, et al.
Published: (1995)

The KMAT: Benchmarking Knowledge Management.
by: de Jager, Martha
Published: (1998)

The Bottom Line: Performance Measurement in a Corporate Library.
by: McAllister, Moyra
Published: (2000)

The Development of Performance Indicators for Prison Libraries.
by: Lithgow, Susan D.
Published: (1995)

Cataloging Efficiency and Effectiveness.
by: McCain, Cheryl, et al.
Published: (2002)

Inventory Costs: A Case Study.
by: Haka, Clifford H., et al.
Published: (1985)

Financial Data for Future Planning at the U.S. Air Force Academy Library
by: Murphy, Marcy, et al.
Published: (1974)

Pop-up Library at the University of Birmingham: Extending the Reach of an Academic Library by Taking "The Library" to the Students
by: Barnett, James, et al.
Published: (2016)

The Assessment of Library Performance. An Australian Perspective of the British Inter-Library Comparison Project.
by: Brockman, J. R.
Published: (1984)

EC Toolbox Project: General Findings and Some Particular Proposals--The Next Generation of Performance Indicators.
by: Sumsion, John, et al.
Published: (1995)

An Evaluation of the Use of Self [Help] Instructional Materials in the Library.
by: Harris, N. D. C., et al.
Published: (1978)

Library Statistics and User Satisfaction: No Significant Correlation.
by: De Gennaro, Richard
Published: (1980)

Start Making Sense: Practical Approaches to Outcomes Assessment for Libraries.
by: Rabine, Julie, et al.
Published: (2000)

Toward an Assessment of Academic Library Organization Effectiveness; Working Paper No. 4.
Published: (1971)

The Contingent Valuation Method in Public Libraries
by: Chung, Hye-Kyung
Published: (2008)

Excellence in Library Management.
by: Naulty, Deborah
Published: (1986)

Considering a Cost Analysis Project? A Planned Approach
by: Parish, Mina, et al.
Published: (2006)

The York Public Libraries Network: A Unique Model for Co-operative Automation.
by: Horrocks, Jane, et al.
Published: (1986)

Book Availability and the Library User.
by: Buckland, Michael K.
Published: (1975)

On-line Information Services in the University of Hong Kong Libraries: Three Years' Experience.
by: Tso, P. S.
Published: (1984)

Consortium Purchases: Case Study for a Cost-Benefit Analysis.
by: Scigliano, Marisa
Published: (2002)

The Stakeholder Approach to the Construction of Performance Measures.
by: Crawford, John C.
Published: (1995)

A View from the Trenches: Costing and Performance Measures for Academic Library Public Services.
by: McClure, Charles R.
Published: (1986)

Performance Measures, Benchmarking and Value.
by: McGregor, Felicity
Published: (2000)

Performance Measurement of Academic Liaison in Higher Education Libraries.
by: Johnson, Hilary
Published: (1995)

Measurement at the Reference Desk.
by: White, Howard D.
Published: (1981)

People First: A New Zealand Approach to Staff, Structure and Service
by: Hill, Jane
Published: (2007)

Select Bibliography and Overview of Bunge's Publications Related to the Measurement of Reference Effectiveness.
by: Watstein, Sarah B.
Published: (1999)

Queues and Reference Service: Some Implications for Staffing
by: Regazzi, John J., et al.
Published: (1978)

Comparative Measurement of Book Availability in Academic Libraries.
by: Rehman, Sajjad Ur, et al.
Published: (1993)

Some Measures of Cost Effectiveness in Library Collections.
by: Hamaker, Charles A.
Published: (1992)

Assessing the Value of E-Resources to York University Faculty Using the MINES for Libraries Protocol: An Evolving Landscape
by: Lupton, Aaron, et al.
Published: (2013)

An Evaluation of Alberta Education's Library Services.
Published: (1986)

The Innovation in Every Day Life of Libraries.
by: Katsirikou, Anthi
Published: (1999)