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Bibliographic Details
Main Author: Morgan, Steve
Format: Recurso educativo Open Access
Language:en
Published: 1995
Subjects:
Online Access:https://eric.ed.gov/?id=ED405871
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author Morgan, Steve
author_facet Morgan, Steve
Morgan, Steve
collection Education Resources Information Center
contents How Well Are We Doing? Common Themes and Possible Solutions in Academic Libraries. Morgan, Steve Academic Libraries Change Strategies Evaluation Methods Foreign Countries Higher Education Information Technology Librarian Attitudes Librarian Teacher Cooperation Library Services Library Surveys Measurement Techniques Self Evaluation (Groups) User Needs (Information) This paper uses results of postal surveys carried out in the United Kingdom further education (FE) and university sectors to highlight themes and elaborate on suggestions for advancing performance measurement. Academic libraries face insecurity arising from the political and educational changes taking place in academic institutions, competition between institutions and services, and the demands for accountability at a variety of levels within institutions. As a result, it is essential that there are mechanisms in place to monitor and evaluate library services and to maintain the high quality demanded by the academic community. When surveyed, librarians' views on performance assessment followed three main themes: the use of qualitative data in addition to quantitative data; user expectations and how to satisfy the information needs of an increasingly diverse academic community; and the climate of review and assessment, where periodical reviews can act as effective motivators in highlighting and encouraging reflection on how effectively the library supports teaching and research. The following practical suggestions for improvements in performance measurement are discussed: (1) greater involvement of a variety of constituents; (2) more systematic and structured approach; (3) greater proactivity; (4) wider application of information technology; (5) greater emphasis on the user perspective; and (6) more time. (Contains 10 references.) (Author/SWC)
format Recurso educativo Open Access
id eric_ED405871
institution ERIC Institute of Education Sciences
language en
publishDate 1995
record_format eric
spellingShingle How Well Are We Doing? Common Themes and Possible Solutions in Academic Libraries.
Morgan, Steve
Academic Libraries
Change Strategies
Evaluation Methods
Foreign Countries
Higher Education
Information Technology
Librarian Attitudes
Librarian Teacher Cooperation
Library Services
Library Surveys
Measurement Techniques
Self Evaluation (Groups)
User Needs (Information)
How Well Are We Doing? Common Themes and Possible Solutions in Academic Libraries. Morgan, Steve Academic Libraries Change Strategies Evaluation Methods Foreign Countries Higher Education Information Technology Librarian Attitudes Librarian Teacher Cooperation Library Services Library Surveys Measurement Techniques Self Evaluation (Groups) User Needs (Information) This paper uses results of postal surveys carried out in the United Kingdom further education (FE) and university sectors to highlight themes and elaborate on suggestions for advancing performance measurement. Academic libraries face insecurity arising from the political and educational changes taking place in academic institutions, competition between institutions and services, and the demands for accountability at a variety of levels within institutions. As a result, it is essential that there are mechanisms in place to monitor and evaluate library services and to maintain the high quality demanded by the academic community. When surveyed, librarians' views on performance assessment followed three main themes: the use of qualitative data in addition to quantitative data; user expectations and how to satisfy the information needs of an increasingly diverse academic community; and the climate of review and assessment, where periodical reviews can act as effective motivators in highlighting and encouraging reflection on how effectively the library supports teaching and research. The following practical suggestions for improvements in performance measurement are discussed: (1) greater involvement of a variety of constituents; (2) more systematic and structured approach; (3) greater proactivity; (4) wider application of information technology; (5) greater emphasis on the user perspective; and (6) more time. (Contains 10 references.) (Author/SWC)
title How Well Are We Doing? Common Themes and Possible Solutions in Academic Libraries.
topic Academic Libraries
Change Strategies
Evaluation Methods
Foreign Countries
Higher Education
Information Technology
Librarian Attitudes
Librarian Teacher Cooperation
Library Services
Library Surveys
Measurement Techniques
Self Evaluation (Groups)
User Needs (Information)
url https://eric.ed.gov/?id=ED405871