:: Library Catalog

Copertina

Salvato in:

Dettagli Bibliografici
Autori principali:	Kinnell, Margaret, Garrod, Penny
Natura:	Recurso educativo Open Access
Lingua:	en
Pubblicazione:	1995
Soggetti:	Academic Libraries Benchmarking Business Evaluation Methods Foreign Countries Higher Education Information Services Libraries Library Policy Library Surveys Organizational Development Private Sector Program Effectiveness Quality Control Research Methodology Total Quality Management User Satisfaction (Information)
Accesso online:	https://eric.ed.gov/?id=ED405875
Tags:	Aggiungi Tag Nessun Tag, puoi essere il primo ad aggiungerne!!

Documenti analoghi

Total Quality Management in Information Services. Information Services Management Series.
di: St. Clair, Guy
Pubblicazione: (1997)

Marketing the Worth of Your Library.
di: Sass, Rivkah K.
Pubblicazione: (2002)

Benchmarking and Performance Measurement.
di: Town, J. Stephen
Pubblicazione: (1995)

Total Quality Management in Libraries: A Sourcebook.
di: O'Neil, Rosanna M., Comp.
Pubblicazione: (1994)

Circle the Wagons & Bust out the Big Guns! Tame the "Wild West" of Distance Librarianship Using Quality Matters™ Benchmarks
di: Pickens, Kathleen, et al.
Pubblicazione: (2015)

Reading Minds: Adding Value to Services at the State Library of New South Wales.
di: Burgess, Kerrie, et al.
Pubblicazione: (2000)

Performance Measures, Benchmarking and Value.
di: McGregor, Felicity
Pubblicazione: (2000)

Benchmark for Strategic Performance Improvement.
di: Gohlke, Annette
Pubblicazione: (1997)

Benchmarking Reference Desk Service in Academic Health Science Libraries: A Preliminary Survey.
di: Robbins, Kathryn, et al.
Pubblicazione: (2001)

Service Quality and User Satisfaction as Determinants of Perceived Image of Librarians in Selected Private Universities in South-West Nigeria
di: Oso, Olutoyin O
Pubblicazione: (2025)

Improving Library Service Quality to Graduate Students: LibQual+[TM] Survey Results in a Practical Setting
di: Jankowska, Maria Anna, et al.
Pubblicazione: (2006)

Public Library Effectiveness: An Analysis of Values, Interests, and Benefits.
di: Mittermeyer, Diane
Pubblicazione: (1999)

Three Questions: Information Professionals Tackle Timely Problems.
Pubblicazione: (2002)

The Library as a Profit Center.
di: Tweed, Stephen C.
Pubblicazione: (1984)

New Equipment, New Building, New Image: A Marketing Success Story.
di: Doyle, Christine
Pubblicazione: (1998)

On-Line Serials Control System in a Large Biomedical Library; Part III: Comparison of On-Line and Batch Operations and Cost Analysis
di: Fayollat, James
Pubblicazione: (1973)

Leadership in the Post-Hierarchical Library.
di: Sweeney, Richard T.
Pubblicazione: (1994)

Assessing Users Satisfaction with Web Digital Library: The Case of Universiti Teknologi MARA
di: Masrek, Mohamad Noorman, et al.
Pubblicazione: (2016)

Proving Your Library's Worth: A Test Case.
di: Holt, Glen E., et al.
Pubblicazione: (1998)

Library Statistics and User Satisfaction: No Significant Correlation.
di: De Gennaro, Richard
Pubblicazione: (1980)

From Industry to Higher Education and Libraries: Building the Fast Response Library (FRL).
di: Apostolou, A. S., et al.
Pubblicazione: (1999)

Managing Change in the Nonprofit Sector: Lessons from the Evolution of Five Independent Research Libraries. Jossey-Bass Nonprofit Sector Series.
di: Bergman, Jed I., et al.
Pubblicazione: (1996)

Innovative United Kingdom Approaches To Measuring Service Quality.
di: Winkworth, Ian
Pubblicazione: (2001)

Issues of Accessibility in High School Libraries.
di: Hampton, Karen
Pubblicazione: (1993)

Access and Performance Measures in Research Libraries.
di: Shapiro, Beth J.
Pubblicazione: (1991)

Interlibrary Loan Time Study at I. D. Weeks Library, University of South Dakota.
di: Sprules, Marcia L.
Pubblicazione: (1986)

The Selling of the Public Library.
di: Schuman, Patricia Glass
Pubblicazione: (1998)

The Outsourcing Experience of the Technical Library at NASA Glenn Research Center.
di: Case, Mary S.
Pubblicazione: (2001)

A National Survey of Portable Library Structures: What Works and Why.
di: Akin, Lynn, et al.
Pubblicazione: (1993)

Graduate Students Library Satisfaction Survey: Miller F. Whittaker Library, South Carolina State University.
di: Agingu, Beatrice O., et al.
Pubblicazione: (1998)

Telefax Library Information Network. Executive Report.
Pubblicazione: (1979)

New Library Locations: Go Where the Patrons Are. Feed Your Body and Feed Your Head, Too and 1st Supermarket Branch: 10 Years and Going Strong.
di: Commings, Karen
Pubblicazione: (1996)

Customer Service: Another Side of TQM.
di: Sirkin, Arlene Farber
Pubblicazione: (1993)

Questioning LibQUAL+[TM]: Expanding Its Assessment of Academic Library Effectiveness
di: Edgar, William B.
Pubblicazione: (2006)

Finding the ILL Load Balance: Quality and Quantity in the 1990's.
di: Harer, John B., et al.
Pubblicazione: (1997)

Privatizing Libraries
di: Jerrard, Jane, et al.
Pubblicazione: (2012)

Quality Management and Building Government Information Services.
di: Farrell, Maggie
Pubblicazione: (1998)

Continuous Usage Intention for Digital Library Systems among Students at Higher Learning Institutions: Moderating Role of Academic Involvement
di: Misra, Pankaj, et al.
Pubblicazione: (2023)

Developing Quality Managers and Quality Management: The Challenge to Leadership in Library Organizations.
di: Orenstein, David
Pubblicazione: (1999)

How Should the Public Library Respond to Public Demand?
di: Williams, Patrick
Pubblicazione: (1990)