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Bibliographic Details
Main Authors: Kinnell, Margaret, Garrod, Penny
Format: Recurso educativo Open Access
Language:en
Published: 1995
Subjects:
Academic Libraries
Benchmarking
Business
Evaluation Methods
Foreign Countries
Higher Education
Information Services
Libraries
Library Policy
Library Surveys
Organizational Development
Private Sector
Program Effectiveness
Quality Control
Research Methodology
Total Quality Management
User Satisfaction (Information)
Online Access:https://eric.ed.gov/?id=ED405875
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