Copertina

From Rationale to Results: Implementing Performance Indicators in a Public Library.

Fuente: ERIC Institute of Education Sciences

Salvato in:

Dettagli Bibliografici
Autore principale:	Alston, Ruth
Natura:	Recurso educativo Open Access
Lingua:	en
Pubblicazione:	1995
Soggetti:	Definitions Evaluation Methods Foreign Countries Library Administration Library Personnel Library Services Library Standards Measurement Techniques Public Libraries Users (Information)
Accesso online:	Acceder al recurso
Tags:	Aggiungi Tag Nessun Tag, puoi essere il primo ad aggiungerne!!

Documenti analoghi

Measuring Performance with Library Automated Systems.
di: OFarrell, John P.
Pubblicazione: (2000)

Prospects for Public Library Evaluation.
di: Van House, Nancy A., et al.
Pubblicazione: (1991)

The Development of Performance Indicators for Prison Libraries.
di: Lithgow, Susan D.
Pubblicazione: (1995)

Quality Management and Public Library Services.
di: Usherwood, Bob
Pubblicazione: (1995)

Concepts of Library Goodness.
di: Buckland, Michael K.
Pubblicazione: (1982)

Library Programs. Evaluating Federally Funded Public Library Programs.
Pubblicazione: (1990)

The Stakeholder Approach to the Construction of Performance Measures.
di: Crawford, John C.
Pubblicazione: (1995)

The Bottom Line: Performance Measurement in a Corporate Library.
di: McAllister, Moyra
Pubblicazione: (2000)

The Contingent Valuation Method in Public Libraries
di: Chung, Hye-Kyung
Pubblicazione: (2008)

Service Quality: An Unobtrusive Investigation of Interlibrary Loan in Large Public Libraries in Canada.
di: Hebert, Francoise
Pubblicazione: (1994)

The Hidden Agenda in the Measurement and Evaluation of Reference Service, or, how to Make a Case for Yourself.
di: Rothstein, Samuel
Pubblicazione: (1989)

Measuring Public Library Performance.
di: Howard, Edward N., et al.
Pubblicazione: (1981)

The Search for Quality.
di: Shaughnessy, Thomas W.
Pubblicazione: (1987)

EC Toolbox Project: General Findings and Some Particular Proposals--The Next Generation of Performance Indicators.
di: Sumsion, John, et al.
Pubblicazione: (1995)

Criteria for Evaluating the Effectiveness of Library Operations and Services. Final Report, Phase II: Data Gathering and Evaluations.
di: Wessel, C. J., et al.
Pubblicazione: (1968)

Managing Adaptation of Buildings to Library Use: A Case Study of Community Libraries in Kenya.
di: Atuti, Richard M.
Pubblicazione: (2001)

Public Library Standards: The Quest for Excellence. White House Conference on Library and Information Services.
di: Owen, Amy
Pubblicazione: (1991)

Progress in Documentation: Measuring the Goodness of Library Services: A General Framework for Considering Quantitative Measures
di: Orr, R. H.
Pubblicazione: (1973)

Proceedings of the Northumbria International Conference on Performance Measurement in Libraries and Information Services: "Meaningful Measures for Emerging Realities" (4th, Pittsburgh, Pennsylvania, August 12-16, 2001).
di: Stein, Joan, Ed., et al.
Pubblicazione: (2002)

Current Issues and Patterns in State Standards for Public Library Service.
di: Owen, Amy
Pubblicazione: (1992)

Integrating the Imposed Query into the Evaluation of Reference Service: A Dichotomous Analysis of User Ratings.
di: Gross, Melissa, et al.
Pubblicazione: (2002)

CRITERIA FOR EVALUATING THE EFFECTIVENESS OF LIBRARY OPERATIONS AND SERVICES, PHASE I--LITERATURE SEARCH AND STATE OF THE ART. FINAL REPORT. ARMY TECHNICAL LIBRARY IMPROVEMENT STUDIES (ATLIS), REPORT NO. 10.
di: COHRSSEN, B.A., et al.
Pubblicazione: (1967)

Assessing Library Effectiveness.
di: Shaughnessy, Thomas W.
Pubblicazione: (1990)

In Service to Iowa: Public Library Measures of Quality. Second Edition.
Pubblicazione: (1989)

Measure the Performance of Public Libraries and Your Planning Will Be Easier, More Rewarding--And More Successful.
di: Hoglund, Anna-Lena
Pubblicazione: (1991)

Managing Service Quality with the Balanced Scorecard.
di: Poll, Roswitha
Pubblicazione: (2001)

Comparative Measurement of Book Availability in Academic Libraries.
di: Rehman, Sajjad Ur, et al.
Pubblicazione: (1993)

A Method for Taking a Reliable Statistical Sample of Reference Enquiries in a New Zealand Public Library System.
di: Cullen, Rowena, et al.
Pubblicazione: (1995)

The Measurement and Evaluation of Reference Service.
di: Rothstein, Samuel
Pubblicazione: (1989)

Deriving a Quality Assurance Toolkit from the Outcomes of Information Use.
di: Urquhart, Christine, et al.
Pubblicazione: (1995)

Focusing on Quality Reference Service.
di: Bicknell, Tracy
Pubblicazione: (1994)

Value of Collections: A Study of Australia's Group of 8 University Libraries
di: Missingham, Roxanne, et al.
Pubblicazione: (2012)

So Go Figure: Measuring Library Effectiveness.
di: Zweizig, Douglas L.
Pubblicazione: (1987)

Standards for Public Libraries: A Study in Quantitative Measures of Library Performance as Found in State Public Library Documents.
di: Moorman, John
Pubblicazione: (1997)

Gathering and Using Patron and Librarian Perceptions of Question-Answering Success.
di: Bunge, Charles A.
Pubblicazione: (1999)

Best Value: Libraries.
di: Bundy, Alan
Pubblicazione: (2000)

Quality Management and Self Assessment Tools for Public Libraries.
di: Evans, Margaret Kinnell
Pubblicazione: (2000)

Using Contracts To Improve Quality.
di: Carmel, Michael
Pubblicazione: (1995)

Library Measurement. A Management Tool
di: De Prospo, Ernest R., et al.
Pubblicazione: (1973)

Evaluating Library Staff: A Performance Appraisal System.
di: Belcastro, Patricia
Pubblicazione: (1998)