From Rationale to Results: Implementing Performance Indicators in a Public Library.
Fuente:
ERIC Institute of Education Sciences
Guardado en:
| Autor principal: | Alston, Ruth |
|---|---|
| Formato: | Recurso educativo Open Access |
| Lenguaje: | en |
| Publicado: |
1995
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| Materias: | |
| Acceso en línea: | |
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