The Reference Interview as a Creative Art. Second Edition.
Fuente:
ERIC Institute of Education Sciences
Saved in:
| Main Authors: | Jennerich, Elaine Z., Jennerich, Edward J. |
|---|---|
| Format: | Recurso educativo Open Access |
| Language: | en |
| Published: |
1997
|
| Subjects: | |
| Online Access: | |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
Similar Items
Anticipatory Reference Service: The Way of the Future?
by: Stevens, Norman
Published: (1993)
by: Stevens, Norman
Published: (1993)
Faculty and Student Assessment of the Citadel Library User Services.
by: Maynard, J. Edmund
Published: (1993)
by: Maynard, J. Edmund
Published: (1993)
Students' Perceived Effectiveness Using the University Library.
by: McCarthy, Cheryl Ann
Published: (1995)
by: McCarthy, Cheryl Ann
Published: (1995)
Information-Seeking Behaviors of Occupational Safety and Health Professionals: The Ohio Division of Safety and Hygiene.
by: Griffin, James E.
Published: (1994)
by: Griffin, James E.
Published: (1994)
A Regional Investigation of Citizens' Information Needs in New England. Project Report.
by: Chen, Ching-chih, et al.
Published: (1981)
by: Chen, Ching-chih, et al.
Published: (1981)
Using Public Library Reference Collections and Staff.
by: Childers, Thomas A.
Published: (1997)
by: Childers, Thomas A.
Published: (1997)
Just Curious: Children's Use of Digital Reference Services and Implications for School Library Media Specialists. Guest Writer
by: Silverstein, Joanne
Published: (2007)
by: Silverstein, Joanne
Published: (2007)
From the Other Side of the Reference Desk: A Focus Group Study.
by: Massey-Burzio, Virginia
Published: (1998)
by: Massey-Burzio, Virginia
Published: (1998)
Quality in Information Services: Do Users and Librarians Differ in Their Expectations?
by: Edwards, Susan, et al.
Published: (1995)
by: Edwards, Susan, et al.
Published: (1995)
After 3:00 p.m.: Where Have All the Students and Their Questions Gone? Children's Use of Public Libraries To Meet Their Information Needs.
by: Bolin, Nancy, et al.
Published: (2000)
by: Bolin, Nancy, et al.
Published: (2000)
Cultural Literacy and Reference Service.
by: D'Aniello, Charles A.
Published: (1989)
by: D'Aniello, Charles A.
Published: (1989)
The Reference Interview: An Anecdotal Episode
by: Hanson, Michael
Published: (2004)
by: Hanson, Michael
Published: (2004)
McDonald and Company Securities Library User Survey, 1996.
by: Wolfgram, Derek E.
Published: (1996)
by: Wolfgram, Derek E.
Published: (1996)
Patron Use of and Satisfaction with Services of the Ferndale Public Library, 1997-1998: A Survey. Final Report.
Published: (1998)
Published: (1998)
Faculty Relevance Criteria: Internalized User Needs.
by: Westbrook, Lynn
Published: (2001)
by: Westbrook, Lynn
Published: (2001)
Asking "Why" Questions in the Reference Interview: A Theoretical Justification.
by: Dewdney, Patricia, et al.
Published: (1997)
by: Dewdney, Patricia, et al.
Published: (1997)
Leading Libraries: Virtual Reference in Libraries: Remote Patrons Heading Your Way?
by: Helfer, Doris Small
Published: (2001)
by: Helfer, Doris Small
Published: (2001)
Before the Answer: Evaluating the Reference Process.
by: Jennerich, Elaine Z.
Published: (1980)
by: Jennerich, Elaine Z.
Published: (1980)
Live Reference: Too Much, Too Fast?
by: Janes, Joe
Published: (2002)
by: Janes, Joe
Published: (2002)
Unmediated and Mediated Information Searching in the Public Library.
by: Nordlie, Ragnar
Published: (1996)
by: Nordlie, Ragnar
Published: (1996)
Partners in Learning, or Reference Service Unplugged.
by: Pereira, Monica
Published: (1997)
by: Pereira, Monica
Published: (1997)
Internet Access and End-User Needs: Computer Use in an Academic Library.
by: Schwartz, Jennifer
Published: (2002)
by: Schwartz, Jennifer
Published: (2002)
Seeking Synchronicity: Revelations and Recommendations for Virtual Reference
by: Connaway, Lynn Silipigni, et al.
Published: (2011)
by: Connaway, Lynn Silipigni, et al.
Published: (2011)
Introduction: Mediation: The Librarian's Role in Information Dissemination.
by: Ewing, M. Keith, et al.
Published: (1992)
by: Ewing, M. Keith, et al.
Published: (1992)
Values for Human-to-Human Reference.
by: Gorman, Michael
Published: (2001)
by: Gorman, Michael
Published: (2001)
Shaking the Conceptual Foundations of Reference: A Perspective.
by: Campbell, Jerry D.
Published: (1992)
by: Campbell, Jerry D.
Published: (1992)
Size Matters: The Debate over Reference Desk Height.
by: Warnement, Mary
Published: (2003)
by: Warnement, Mary
Published: (2003)
Problems with Promoting Use of Microform Documents.
by: Sinkule, Karen
Published: (1986)
by: Sinkule, Karen
Published: (1986)
Braille/Large Print Reference Service.
by: Bell, Lori, et al.
Published: (1993)
by: Bell, Lori, et al.
Published: (1993)
Reference Transaction and End Product as Viewed by the Patron.
by: Vathis, Alma Christine
Published: (1983)
by: Vathis, Alma Christine
Published: (1983)
Measuring Perceptual (In) Congruence between Information Service Providers and Users
by: Boyce, Crystal
Published: (2017)
by: Boyce, Crystal
Published: (2017)
Preparing Staff To Serve Patrons with Disabilities. A How-To-Do-It Manual. How-To-Do-It Manuals for Librarians, Number 57.
by: Deines-Jones, Courtney, et al.
Published: (1995)
by: Deines-Jones, Courtney, et al.
Published: (1995)
Satisfaction Formation Processes in Library Users: Understanding Multisource Effects
by: Shi, Xi, et al.
Published: (2004)
by: Shi, Xi, et al.
Published: (2004)
User Education Program Manual.
Published: (1993)
Published: (1993)
Integration of an Online Search Service into the Reference Department.
by: Belanger, Sandra E., et al.
Published: (1986)
by: Belanger, Sandra E., et al.
Published: (1986)
By Any Other Name, They're Still Our Customers.
by: Sandy, John H.
Published: (1997)
by: Sandy, John H.
Published: (1997)
Users' Perceptions of Library Service Quality: A LibQUAL+ Qualitative Study.
by: Cook, Colleen, et al.
Published: (2001)
by: Cook, Colleen, et al.
Published: (2001)
The Information-Seeking Habits of Engineering Faculty
by: Engel, Debra, et al.
Published: (2011)
by: Engel, Debra, et al.
Published: (2011)
The FirstSearch Experience at the Ohio State University.
by: Snure, Karen R.
Published: (1991)
by: Snure, Karen R.
Published: (1991)
Users' Hierarchical Perspectives on Library Service Quality: A "LibQUAL+" Study.
by: Cook, Colleen, et al.
Published: (2001)
by: Cook, Colleen, et al.
Published: (2001)
Similar Items
-
Anticipatory Reference Service: The Way of the Future?
by: Stevens, Norman
Published: (1993) -
Faculty and Student Assessment of the Citadel Library User Services.
by: Maynard, J. Edmund
Published: (1993) -
Students' Perceived Effectiveness Using the University Library.
by: McCarthy, Cheryl Ann
Published: (1995) -
Information-Seeking Behaviors of Occupational Safety and Health Professionals: The Ohio Division of Safety and Hygiene.
by: Griffin, James E.
Published: (1994) -
A Regional Investigation of Citizens' Information Needs in New England. Project Report.
by: Chen, Ching-chih, et al.
Published: (1981)