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Bibliographic Details
Main Authors:	White, Marilyn Domas, Abels, Eileen G., Nitecki, Danuta
Format:	Recurso educativo Open Access
Language:	en
Published:	1994
Subjects:	Attitudes Feedback Focus Groups Librarians Library Services Likert Scales Measurement Techniques Quality Control Questionnaires Service Occupations Special Libraries Total Quality Management User Satisfaction (Information) Users (Information)
Online Access:	https://eric.ed.gov/?id=ED416894
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https://eric.ed.gov/?id=ED416894