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Bibliographic Details
Main Author: Lankes, R. David
Format: Recurso educativo Open Access
Language:en
Published: 1998
Subjects:
Online Access:https://eric.ed.gov/?id=ED417728
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author Lankes, R. David
author_facet Lankes, R. David
Lankes, R. David
collection Education Resources Information Center
contents The Virtual Reference Desk: Building a Network of Expertise for America's Schools. White Paper. Lankes, R. David Computer Mediated Communication Computer Software Computer Uses in Education Elementary Secondary Education Information Networks Information Technology National Programs Online Systems Program Development Reference Services This paper presents the Virtual Reference Desk project, its current activities, and a proposed information system architecture to build a human intermediated network of expertise and experience for the K-12 community. The Virtual Reference Desk is a project headed by the ERIC Clearinghouse on Information & Technology and funded by the U.S. Department of Education's National Library of Education and receives support from the White House's Office of Science and Technology Policy. It seeks to study, support and improve current K-12 digital reference services, so called AskA services, as well as build a foundation for a national cooperative digital reference service. The paper demonstrates the viability of implementing a large-scale information system that directly utilizes human expertise. A preliminary technical architecture is outlined that consists of a meta-triage function to connect digital reference services, and a "shrink-wrapped" software package to help build and maintain new digital reference services. (Contains 18 references.) (Author)
format Recurso educativo Open Access
id eric_ED417728
institution ERIC Institute of Education Sciences
language en
publishDate 1998
record_format eric
spellingShingle The Virtual Reference Desk: Building a Network of Expertise for America's Schools. White Paper.
Lankes, R. David
Computer Mediated Communication
Computer Software
Computer Uses in Education
Elementary Secondary Education
Information Networks
Information Technology
National Programs
Online Systems
Program Development
Reference Services
The Virtual Reference Desk: Building a Network of Expertise for America's Schools. White Paper. Lankes, R. David Computer Mediated Communication Computer Software Computer Uses in Education Elementary Secondary Education Information Networks Information Technology National Programs Online Systems Program Development Reference Services This paper presents the Virtual Reference Desk project, its current activities, and a proposed information system architecture to build a human intermediated network of expertise and experience for the K-12 community. The Virtual Reference Desk is a project headed by the ERIC Clearinghouse on Information & Technology and funded by the U.S. Department of Education's National Library of Education and receives support from the White House's Office of Science and Technology Policy. It seeks to study, support and improve current K-12 digital reference services, so called AskA services, as well as build a foundation for a national cooperative digital reference service. The paper demonstrates the viability of implementing a large-scale information system that directly utilizes human expertise. A preliminary technical architecture is outlined that consists of a meta-triage function to connect digital reference services, and a "shrink-wrapped" software package to help build and maintain new digital reference services. (Contains 18 references.) (Author)
title The Virtual Reference Desk: Building a Network of Expertise for America's Schools. White Paper.
topic Computer Mediated Communication
Computer Software
Computer Uses in Education
Elementary Secondary Education
Information Networks
Information Technology
National Programs
Online Systems
Program Development
Reference Services
url https://eric.ed.gov/?id=ED417728