Cover Image

Using Technology To Improve Remote User Support: A Report from the "In Your Face" Working Committee.

Fuente: ERIC Institute of Education Sciences

Saved in:

Bibliographic Details
Main Authors:	Schlabach, Marty, Callais, Donna, Davis, Phil, Kehoe, Bill, Trelease, Ben
Format:	Recurso educativo Open Access
Language:	en
Published:	1997
Subjects:	Academic Libraries Access to Information Computer Mediated Communication Computer Networks Higher Education Information Networks Information Technology Library Development Library Materials Library Planning Library Services Reference Services User Needs (Information)
Online Access:	Acceder al recurso
Tags:	Add Tag No Tags, Be the first to tag this record!

Similar Items

The Facets of Digital Reference. Proceedings of the Virtual Reference Desk Annual Digital Reference Conference (2nd, Seattle, Washington, October 16-17, 2000).
by: Kasowitz, Abby S., Ed., et al.
Published: (2001)

September 11th, the Internet, and the Affects on Information Provision in Libraries.
by: Hamilton, Stuart
Published: (2002)

A User Perspective on Developing Internet Services.
by: McClure, Charles
Published: (1992)

Here, There, and Everywhere: Reference at the Point-of-Need.
by: Trump, Judith F., et al.
Published: (2001)

Information Literacy and the Public Librarian.
by: Curran, Charles
Published: (1990)

The Impact of the OhioLINK Network on Traditional Interlibrary Loan.
by: Van Dam, Scott, et al.
Published: (1997)

Evaluation of Use of Library Services and Technology Act Funding in California, 1997/98-2001/02.
by: Will, Barbara
Published: (2002)

Leading Libraries: Virtual Reference in Libraries: Remote Patrons Heading Your Way?
by: Helfer, Doris Small
Published: (2001)

Listening to Unaffiliated Users of the Academic Library
by: Singh, Monica, et al.
Published: (2019)

Clarifying and Defining Library Services.
by: Shubert, Joseph F., Ed., et al.
Published: (1991)

Quality ILL Service in the Network of CSIC Libraries: Five Years of Progress.
by: Malo de Molina y Martin-Montalvo, Teresa, et al.
Published: (1997)

Long Live Old Reference Services and New Technologies.
by: Katz, Bill
Published: (2001)

After 3:00 p.m.: Where Have All the Students and Their Questions Gone? Children's Use of Public Libraries To Meet Their Information Needs.
by: Bolin, Nancy, et al.
Published: (2000)

The User Experience
by: Schmidt, Aaron
Published: (2010)

Great Expectations: Satisfying Today's Patrons.
by: Paster, Amy, et al.
Published: (1992)

Quora.com: Another Place for Users to Ask Questions
by: Ovadia, Steven
Published: (2011)

Quiet, Computer at Work.
by: Black, Claudia
Published: (1986)

Quality in Information Services: Do Users and Librarians Differ in Their Expectations?
by: Edwards, Susan, et al.
Published: (1995)

A Historical Perspective: The Root Cause for the Underdevelopment of User Services in Chinese Academic Libraries
by: Liao, Jing
Published: (2004)

Remote Authentication: The Obvia Solution.
by: Eckley, Tami-Jo
Published: (1999)

Interlibrary Service Requests for Locally and Electronically Available Items: Patterns of Use, Users, and Canceled Requests
by: Page, Jessica R., et al.
Published: (2009)

Support Services for Remote Users of Online Public Access Catalogs.
by: Kalin, Sally W.
Published: (1991)

Hospital Libraries and the Public Library System in France: How Can They Work Together?
by: Guerin, Claudie
Published: (2000)

Fee-Based Information Services and Document Delivery.
by: George, Lee Anne
Published: (1993)

Values for Human-to-Human Reference.
by: Gorman, Michael
Published: (2001)

Access to Service: Rural and Remote Communities.
by: Knight, Robert
Published: (2000)

Blueprints Needed for Information Highway On-Ramps.
by: Coyle, Karen
Published: (1997)

Library Networks: A Means, Not an End.
by: Schuman, Patricia Glass
Published: (1987)

Time for New OPAC Initiatives: An Overview of Landmarks in the Literature and Introduction to WordFocus.
by: Matthews, Joseph R.
Published: (1997)

A Mixed-Methods Study of Library Communication with Online Students and Faculty Members
by: Faulk, Nick, et al.
Published: (2020)

Issues for the Digital Library.
by: Crawford, Gregory A.
Published: (1999)

Concept and Reality: Managing Pikes Peak Library District's Community Resource and Information System.
by: Malyshev, Nina Alexis
Published: (1988)

Library Quality Reference Meets the World Wide Web.
by: Kresh, Diane Nester
Published: (2001)

Information Technology and the Informed Citizen: New Challenges for Government and Libraries. ERIC Digest.
by: White, Charles S.
Published: (1991)

Maggie III: The Prototypical Library System.
by: Dowlin, Kenneth E., et al.
Published: (1986)

Idaho's Library Future.
Published: (1998)

Faculty and Student Assessment of the Citadel Library User Services.
by: Maynard, J. Edmund
Published: (1993)

How Is the Next Generation of Library Users Being Raised? The First National Survey on Services and Resources for Children in Public Libraries.
by: Immroth, Barbara Froling
Published: (1990)

Cornell University Library Distance Learning White Paper.
by: Davis, Philip, et al.
Published: (1998)

Advancing Your Library's Web-Based Services. ERIC Digest.
by: Feldman, Sari, et al.
Published: (2002)