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| Autori principali: | , |
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| Natura: | Recurso educativo Open Access |
| Lingua: | en |
| Pubblicazione: |
1998
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| Soggetti: | |
| Accesso online: | https://eric.ed.gov/?id=ED422986 |
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Sommario:
- Communicating Professionally. A How-To-Do-It Manual for Library Applications. How-To-Do-It Manuals for Librarians, Number 58. Second Edition. Ross, Catherine Sheldrick Dewdney, Patricia Communication (Thought Transfer) Computer Mediated Communication Discussion Information Scientists Interpersonal Communication Interpersonal Competence Interpersonal Relationship Librarians Professional Personnel Speech Communication Staff Development This book is designed to help library and information specialists and students tackle communication challenges ranging from public speaking to listserv posting. All types of communication are covered--conducting interviews; delivering speeches; leading group discussions, workshops, and conferences; designing newsletters, handouts, and brochures; creating press releases and public service announcements; and writing memos, letters, and formal reports. This new edition includes expanded sections on mastering individual skills and expressing oneself with sensitivity to cultural, ethical and linguistical issues. Part 1: "Skills" includes chapters: (1) "Nonverbal Behavior"; (2) "Listening"; (3) "Skills: Speaking"; (4) "Skills: Writing"; and (5) "Integration: Putting It All Together." For each a definition is given, as well as examples, exercises, and a brief discussion of the functions or effects of the skill. Part II: "Applications" includes chapters: (6) "Applications:Speaking One-to-One"; (7) "Applications" Working in Groups"; (8) "Making Presentations"; (9) "Applications: Writing"; and (10) "Training Others in Communication Skills." Contains an index. (Author/AEF)