Montanelli, D. S., & Stenstrom, P. F. (1999). People Come First: User-Centered Academic Library Service. ACRL Publications in Librarianship No. 53.
Chicago Style (17th ed.) CitationMontanelli, Dale S., and Patricia F. Stenstrom. People Come First: User-Centered Academic Library Service. ACRL Publications in Librarianship No. 53. 1999.
MLA (9th ed.) CitationMontanelli, Dale S., and Patricia F. Stenstrom. People Come First: User-Centered Academic Library Service. ACRL Publications in Librarianship No. 53. 1999.
Warning: These citations may not always be 100% accurate.