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| Format: | Recurso educativo Open Access |
| Language: | en |
| Published: |
1999
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| Online Access: | https://eric.ed.gov/?id=ED428801 |
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Table of Contents:
- What Students Think of City College of San Francisco. Summary Report from Program Review. Instructional Student Surveys 1995-1997. Spurling, Steven Community Colleges Educational Assessment Facilities Institutional Evaluation Participant Satisfaction Student Attitudes Student Surveys Tables (Data) Two Year Colleges This report summarizes the results of student satisfaction surveys administered at City College of San Francisco for the three academic years between 1995 and 1997. A total of 16,811 survey responses were collected by individual departments in eight instructional areas of the college. The survey addressed such issues as satisfaction with facilities and instruction, course content, and the extent to which instructors encourage student success. Results were analyzed by school, department, age, ethnicity, gender educational objective, and students' grade outcomes. Findings show overall positive student feedback, with the average response across all questions at 6.76 on an eight-point scale (8=excellent, 1=poor). Students were most positive about the subject matter knowledge of instructors (7.34) and were least positive about the quality of facilities (5.87). Students in the Library and Learning Resources school were the most positive, while Science and Mathematics and International Education students were the most negative. Main response differences by background variable were: (1) ethnicity--with Asians, Filipinos, and Native Americans being the most critical, except in regard to facilities, about which white students were the most critical; (2) age--with older students tending to give higher ratings; and (3) educational objective--with students seeking a degree being more critical than those studying for personal or vocational reasons. Contains 14 data tables. (AS)