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Bibliographic Details
Main Author: Wolpert, Ann J.
Format: Recurso educativo Open Access
Language:en
Published: 1999
Subjects:
Online Access:https://eric.ed.gov/?id=ED433844
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author Wolpert, Ann J.
author_facet Wolpert, Ann J.
Wolpert, Ann J.
collection Education Resources Information Center
contents Marketing Strategies: Lessons for Libraries from Commercial Brand Management. Wolpert, Ann J. Academic Libraries Higher Education Information Industry Information Technology Library Development Library Services Research Libraries World Wide Web This paper first argues that the World Wide Web at its best, has been able only to imitate the resources and services of an exemplary research library. It then goes on to examine how academic research libraries can take advantage of their brand identity as market leaders in the information business. The basic concept of brands and branding strategies in the commercial sector is explained, followed by implications for the academic research library. Characteristics of strong brands are then described, focusing on three elements: quality, attitude, and image. Specific advantages of brand equity for research libraries are outlined and the importance of having an explicit brand plan for managing information products and services is illustrated. (AEF)
format Recurso educativo Open Access
id eric_ED433844
institution ERIC Institute of Education Sciences
language en
publishDate 1999
record_format eric
spellingShingle Marketing Strategies: Lessons for Libraries from Commercial Brand Management.
Wolpert, Ann J.
Academic Libraries
Higher Education
Information Industry
Information Technology
Library Development
Library Services
Research Libraries
World Wide Web
Marketing Strategies: Lessons for Libraries from Commercial Brand Management. Wolpert, Ann J. Academic Libraries Higher Education Information Industry Information Technology Library Development Library Services Research Libraries World Wide Web This paper first argues that the World Wide Web at its best, has been able only to imitate the resources and services of an exemplary research library. It then goes on to examine how academic research libraries can take advantage of their brand identity as market leaders in the information business. The basic concept of brands and branding strategies in the commercial sector is explained, followed by implications for the academic research library. Characteristics of strong brands are then described, focusing on three elements: quality, attitude, and image. Specific advantages of brand equity for research libraries are outlined and the importance of having an explicit brand plan for managing information products and services is illustrated. (AEF)
title Marketing Strategies: Lessons for Libraries from Commercial Brand Management.
topic Academic Libraries
Higher Education
Information Industry
Information Technology
Library Development
Library Services
Research Libraries
World Wide Web
url https://eric.ed.gov/?id=ED433844