Saved in:
| Main Author: | de Jager, Martha |
|---|---|
| Format: | Recurso educativo Open Access |
| Language: | en |
| Published: |
1998
|
| Subjects: | |
| Online Access: | https://eric.ed.gov/?id=ED434665 |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
Similar Items
Benchmarking and Performance Measurement.
by: Town, J. Stephen
Published: (1995)
by: Town, J. Stephen
Published: (1995)
Innovative United Kingdom Approaches To Measuring Service Quality.
by: Winkworth, Ian
Published: (2001)
by: Winkworth, Ian
Published: (2001)
Benchmarking Academic Libraries: An Australian Case Study.
by: Robertson, Margaret, et al.
Published: (1997)
by: Robertson, Margaret, et al.
Published: (1997)
Benchmarking, Total Quality Management, and Libraries.
by: Shaughnessy, Thomas W.
Published: (1993)
by: Shaughnessy, Thomas W.
Published: (1993)
University Rankings: How Well Do They Measure Library Service Quality?
by: Jackson, Brian
Published: (2015)
by: Jackson, Brian
Published: (2015)
Benchmarking and Its Relevance to the Library and Information Sector. Interim Findings of "Best Practice Benchmarking in the Library and Information Sector," a British Library Research and Development Department Project.
by: Kinnell, Margaret, et al.
Published: (1995)
by: Kinnell, Margaret, et al.
Published: (1995)
The Impact of Performance Measurement on Library and Information Services: A Decade of Experience.
by: Willemse, John
Published: (1995)
by: Willemse, John
Published: (1995)
Performance Measurement in the Context of Quality Management.
by: Cotta-Schonberg, Michael
Published: (1995)
by: Cotta-Schonberg, Michael
Published: (1995)
Performance Measures, Benchmarking and Value.
by: McGregor, Felicity
Published: (2000)
by: McGregor, Felicity
Published: (2000)
Comparative Measurement of Book Availability in Academic Libraries.
by: Rehman, Sajjad Ur, et al.
Published: (1993)
by: Rehman, Sajjad Ur, et al.
Published: (1993)
Measure for Measure: A Post Modern Critique of Performance Measurement in Libraries and Information Services.
by: Cullen, Rowena
Published: (1998)
by: Cullen, Rowena
Published: (1998)
Benchmarking: A Process for Improvement.
by: Peischl, Thomas M.
Published: (1995)
by: Peischl, Thomas M.
Published: (1995)
Closing the Gap: The Maturing of Quality Assurance in Australian University Libraries
by: Tang, Karen
Published: (2012)
by: Tang, Karen
Published: (2012)
Position Restructuring at Peking University Library.
by: Gao, Zhuo-Xian, et al.
Published: (2001)
by: Gao, Zhuo-Xian, et al.
Published: (2001)
Management of Professional Time and Multiple Responsibilities in a Subject-Centered Academic Library.
by: Jenda, Claudine Arnold
Published: (1994)
by: Jenda, Claudine Arnold
Published: (1994)
Collecting Data Sensibly in Information Settings.
by: Gorman, G. E.
Published: (1999)
by: Gorman, G. E.
Published: (1999)
New Reference: Diversifying Service Delivery.
by: Garner, Imogen
Published: (1999)
by: Garner, Imogen
Published: (1999)
Measuring Service Quality at Yale University's Libraries.
by: Nitecki, Danuta A., et al.
Published: (2000)
by: Nitecki, Danuta A., et al.
Published: (2000)
The Stakeholder Approach to the Construction of Performance Measures.
by: Crawford, John C.
Published: (1995)
by: Crawford, John C.
Published: (1995)
Performance Measurement of Academic Liaison in Higher Education Libraries.
by: Johnson, Hilary
Published: (1995)
by: Johnson, Hilary
Published: (1995)
A Key to the New Library.
by: Gerryts, Egbert, et al.
Published: (1999)
by: Gerryts, Egbert, et al.
Published: (1999)
Cataloging Efficiency and Effectiveness.
by: McCain, Cheryl, et al.
Published: (2002)
by: McCain, Cheryl, et al.
Published: (2002)
A Report on the 30th Annual Conference of the International Association of Scientific and Technological University Libraries (IATUL)
by: Tripathi, Manorama
Published: (2010)
by: Tripathi, Manorama
Published: (2010)
IFLA General Conference 1988. Division of General Research Libraries. Section on National Libraries; Section on Parliamentary Libraries; Section on University Libraries and Other General Research Libraries; Section on Library History.
Published: (1988)
Published: (1988)
Managing Cultural Change: The Challenge of Merging Library Services, Curriculum Development and Academic Professional Development.
by: McKnight, Sue
Published: (2002)
by: McKnight, Sue
Published: (2002)
Measurement at the Reference Desk.
by: White, Howard D.
Published: (1981)
by: White, Howard D.
Published: (1981)
Has the Internet Changed Anything in Reference? The Library Visit Study, Phase 2.
by: Ross, Catherine Sheldrick, et al.
Published: (2000)
by: Ross, Catherine Sheldrick, et al.
Published: (2000)
Benchmarking Library Creative Spaces for Research Support and Faculty/Librarian Partnerships
by: Webb, Katy Kavanagh
Published: (2020)
by: Webb, Katy Kavanagh
Published: (2020)
Online in Canada.
by: Janke, Richard V., et al.
Published: (1981)
by: Janke, Richard V., et al.
Published: (1981)
Benchmarking Reference Desk Service in Academic Health Science Libraries: A Preliminary Survey.
by: Robbins, Kathryn, et al.
Published: (2001)
by: Robbins, Kathryn, et al.
Published: (2001)
Using the Contingent Valuation Method To Measure Patron Benefits of Reference Desk Service in an Academic Library.
by: Harless, David W., et al.
Published: (1999)
by: Harless, David W., et al.
Published: (1999)
Benchmark for Strategic Performance Improvement.
by: Gohlke, Annette
Published: (1997)
by: Gohlke, Annette
Published: (1997)
The Influence of the Electronic Library on Library Management: A Technological University Library Experience.
by: Roitbert, Nurit
Published: (2000)
by: Roitbert, Nurit
Published: (2000)
A Correlation Method for Collecting Reference Statistics.
by: Lochstet, Gwenn, et al.
Published: (1999)
by: Lochstet, Gwenn, et al.
Published: (1999)
Value of Collections: A Study of Australia's Group of 8 University Libraries
by: Missingham, Roxanne, et al.
Published: (2012)
by: Missingham, Roxanne, et al.
Published: (2012)
Benchmarking for Higher Education.
by: Jackson, Norman, Ed., et al.
Published: (2000)
by: Jackson, Norman, Ed., et al.
Published: (2000)
OCLC in Latin America and the Caribbean.
by: Krzyzanowski, Rosaly Favero, et al.
Published: (1998)
by: Krzyzanowski, Rosaly Favero, et al.
Published: (1998)
How Well Are We Doing? Common Themes and Possible Solutions in Academic Libraries.
by: Morgan, Steve
Published: (1995)
by: Morgan, Steve
Published: (1995)
Exploring New Service Models: Can Consolidating Public Service Points Improve Response to Customer Needs?
by: Flanagan, Pat, et al.
Published: (2000)
by: Flanagan, Pat, et al.
Published: (2000)
Development of Documentation and Academic Library Services. Iraq.
by: Francis, Simon
Published: (1977)
by: Francis, Simon
Published: (1977)
Similar Items
-
Benchmarking and Performance Measurement.
by: Town, J. Stephen
Published: (1995) -
Innovative United Kingdom Approaches To Measuring Service Quality.
by: Winkworth, Ian
Published: (2001) -
Benchmarking Academic Libraries: An Australian Case Study.
by: Robertson, Margaret, et al.
Published: (1997) -
Benchmarking, Total Quality Management, and Libraries.
by: Shaughnessy, Thomas W.
Published: (1993) -
University Rankings: How Well Do They Measure Library Service Quality?
by: Jackson, Brian
Published: (2015)