APA (7th ed.) Citation

Thompson, B., & Cook, C. (2000). Reliability and Validity of SERVQUAL Scores Used To Evaluate Perceptions of Library Service Quality.

Chicago Style (17th ed.) Citation

Thompson, Bruce, and Colleen Cook. Reliability and Validity of SERVQUAL Scores Used To Evaluate Perceptions of Library Service Quality. 2000.

MLA (9th ed.) Citation

Thompson, Bruce, and Colleen Cook. Reliability and Validity of SERVQUAL Scores Used To Evaluate Perceptions of Library Service Quality. 2000.