Saved in:
| Main Authors: | Thompson, Bruce, Cook, Colleen |
|---|---|
| Format: | Recurso educativo Open Access |
| Language: | en |
| Published: |
2000
|
| Subjects: | |
| Online Access: | https://eric.ed.gov/?id=ED435671 |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
Similar Items
Psychometric Properties of Scores from the Web-based LibQUAL+ Study of Perceptions of Library Service Quality.
by: Cook, Colleen, et al.
Published: (2001)
by: Cook, Colleen, et al.
Published: (2001)
Higher-Order Factor Analysis as a Score Validity Evaluation Tool: An Example with a Measure of Perceptions of Library Service Quality.
by: Cook, Colleen, et al.
Published: (2000)
by: Cook, Colleen, et al.
Published: (2000)
LibQUAL+[TM]: A Methodological Suite; Reliability and Structure of LibQUAL+[TM] Scores: Measuring Perceived Library Service Quality; Score Norms for Improving Library Service Quality: A LibQUAL+[TM] Study; ARL Index and Other Validity Correlates of LibQUAL+[TM] Scores.
by: Heath, Fred M., et al.
Published: (2002)
by: Heath, Fred M., et al.
Published: (2002)
How Many Dimensions Does It Take To Measure Users' Perceptions of Libraries?: A LibQUAL+Study.
by: Thompson, Bruce, et al.
Published: (2001)
by: Thompson, Bruce, et al.
Published: (2001)
Structure of Perceptions of Service Quality in Libraries: A LibQUAL+ Study.
by: Thompson, Bruce, et al.
Published: (2003)
by: Thompson, Bruce, et al.
Published: (2003)
Stability of the Reliability of LibQUAL+ (tm) Scores: A Reliability Generalization Meta-Analysis Study.
by: Thompson, Bruce, et al.
Published: (2002)
by: Thompson, Bruce, et al.
Published: (2002)
Concurrent Validity of LibQUAL+[TM] Scores: What Do LibQUAL+[TM] Scores Measure?
by: Thompson, Bruce, et al.
Published: (2005)
by: Thompson, Bruce, et al.
Published: (2005)
An Overview of Performance Measures in Higher Education and Libraries.
by: Kyrillidou, Martha
Published: (2001)
by: Kyrillidou, Martha
Published: (2001)
Materials Availability in Small Libraries: A Survey Handbook. Occasional Paper Number 149.
by: Wiemers, Eugene, Jr.
Published: (1981)
by: Wiemers, Eugene, Jr.
Published: (1981)
An Evaluation of Patron Perceptions of Library Space Using the Role Repertory Grid Procedure.
by: Potthoff, Joy K., et al.
Published: (2000)
by: Potthoff, Joy K., et al.
Published: (2000)
Service Quality: A Concept not Fully Explored.
by: Hernon, Peter, et al.
Published: (2001)
by: Hernon, Peter, et al.
Published: (2001)
Using the Contingent Valuation Method To Measure Patron Benefits of Reference Desk Service in an Academic Library.
by: Harless, David W., et al.
Published: (1999)
by: Harless, David W., et al.
Published: (1999)
Determining User Preferences for Information Services.
by: Halperin, Michael
Published: (1981)
by: Halperin, Michael
Published: (1981)
Integrating the Imposed Query into the Evaluation of Reference Service: A Dichotomous Analysis of User Ratings.
by: Gross, Melissa, et al.
Published: (2002)
by: Gross, Melissa, et al.
Published: (2002)
The Measurement and Evaluation of Reference Service.
by: Rothstein, Samuel
Published: (1989)
by: Rothstein, Samuel
Published: (1989)
Physical Activity Measurement Instruments for Children with Cerebral Palsy: A Systematic Review
by: Capio, Catherine M., et al.
Published: (2010)
by: Capio, Catherine M., et al.
Published: (2010)
Measuring Service Quality at Yale University's Libraries.
by: Nitecki, Danuta A., et al.
Published: (2000)
by: Nitecki, Danuta A., et al.
Published: (2000)
Using Localized Survey Items to Augment Standardized Benchmarking Measures: A LibQUAL+[TM] Study
by: Thompson, Bruce, et al.
Published: (2006)
by: Thompson, Bruce, et al.
Published: (2006)
Librarian (library) 100.168--Technical Report on Development of USTES Test Battery.
Published: (1969)
Published: (1969)
Changing the Concept and Measure of Service Quality in Academic Libraries.
by: Nitecki, Danuta A.
Published: (1996)
by: Nitecki, Danuta A.
Published: (1996)
Teacher Evaluation and Assessment Center. Report for 1985-1986.
Published: (1986)
Published: (1986)
So Go Figure: Measuring Library Effectiveness.
by: Zweizig, Douglas L.
Published: (1987)
by: Zweizig, Douglas L.
Published: (1987)
The Search for Quality.
by: Shaughnessy, Thomas W.
Published: (1987)
by: Shaughnessy, Thomas W.
Published: (1987)
From Input and Output Measures to Quality and Outcome Measures, or, from the User in the Life of the Library to the Library in the Life of the User.
by: Kyrillidou, Martha
Published: (2002)
by: Kyrillidou, Martha
Published: (2002)
Assessing the Quality of Academic Libraries on the Web: The Development and Testing of Criteria.
by: Chao, Hungyune
Published: (2002)
by: Chao, Hungyune
Published: (2002)
Evaluating Reference Services in the Electronic Age.
by: Whitlatch, Jo Bell
Published: (2001)
by: Whitlatch, Jo Bell
Published: (2001)
Focusing on Quality Reference Service.
by: Bicknell, Tracy
Published: (1994)
by: Bicknell, Tracy
Published: (1994)
The Arizona Clinical Interview Rating Scale: Its Applicability and Adaptability for the Evaluation of Pre-Search Reference Interviews.
by: White, Marilyn Domas
Published: (1990)
by: White, Marilyn Domas
Published: (1990)
How Well Are We Doing? Common Themes and Possible Solutions in Academic Libraries.
by: Morgan, Steve
Published: (1995)
by: Morgan, Steve
Published: (1995)
The Stakeholder Approach to the Construction of Performance Measures.
by: Crawford, John C.
Published: (1995)
by: Crawford, John C.
Published: (1995)
A New Culture of Assessment: Preliminary Report on the ARL SERVQUAL Survey.
by: Cook, Colleen, et al.
Published: (2000)
by: Cook, Colleen, et al.
Published: (2000)
Evaluation of Library Tours.
by: Simons, Michael
Published: (1990)
by: Simons, Michael
Published: (1990)
"Zones of Tolerance" in Perceptions of Library Service Quality: A LibQUAL+[TM] Study.
by: Cook, Colleen, et al.
Published: (2003)
by: Cook, Colleen, et al.
Published: (2003)
Designing an Evaluation Instrument: The Environment Rating Scale "in Process."
by: Willett, Holly G.
Published: (1992)
by: Willett, Holly G.
Published: (1992)
Improving Library Service Quality to Graduate Students: LibQual+[TM] Survey Results in a Practical Setting
by: Jankowska, Maria Anna, et al.
Published: (2006)
by: Jankowska, Maria Anna, et al.
Published: (2006)
Studying the Cost and Value of Library Services: Final Report. Technical Report APLAB/94-3/1,2,3,4.
by: Kantor, Paul B., et al.
Published: (1995)
by: Kantor, Paul B., et al.
Published: (1995)
Accessing the Effectiveness of Reference Services: A Difficult but Necessary Process.
by: Green, Louise Koller
Published: (1988)
by: Green, Louise Koller
Published: (1988)
Measures of Library Use and User Satisfaction with Academic Library Services.
by: Niyonsenga, Theophile, et al.
Published: (1996)
by: Niyonsenga, Theophile, et al.
Published: (1996)
The Bottom Line: Performance Measurement in a Corporate Library.
by: McAllister, Moyra
Published: (2000)
by: McAllister, Moyra
Published: (2000)
The Public Library in Society: The Relationship of Libraries and Socioeconomic Conditions.
by: Seavey, Charles A.
Published: (1989)
by: Seavey, Charles A.
Published: (1989)
Similar Items
-
Psychometric Properties of Scores from the Web-based LibQUAL+ Study of Perceptions of Library Service Quality.
by: Cook, Colleen, et al.
Published: (2001) -
Higher-Order Factor Analysis as a Score Validity Evaluation Tool: An Example with a Measure of Perceptions of Library Service Quality.
by: Cook, Colleen, et al.
Published: (2000) -
LibQUAL+[TM]: A Methodological Suite; Reliability and Structure of LibQUAL+[TM] Scores: Measuring Perceived Library Service Quality; Score Norms for Improving Library Service Quality: A LibQUAL+[TM] Study; ARL Index and Other Validity Correlates of LibQUAL+[TM] Scores.
by: Heath, Fred M., et al.
Published: (2002) -
How Many Dimensions Does It Take To Measure Users' Perceptions of Libraries?: A LibQUAL+Study.
by: Thompson, Bruce, et al.
Published: (2001) -
Structure of Perceptions of Service Quality in Libraries: A LibQUAL+ Study.
by: Thompson, Bruce, et al.
Published: (2003)