Reliability and Validity of SERVQUAL Scores Used To Evaluate Perceptions of Library Service Quality.

Fuente: ERIC Institute of Education Sciences

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Bibliographic Details
Main Authors:	Thompson, Bruce, Cook, Colleen
Format:	Recurso educativo Open Access
Language:	en
Published:	2000
Subjects:	Evaluation Methods Higher Education Library Services Measurement Techniques Reliability Scores Surveys Users (Information) Validity
Online Access:	Acceder al recurso
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