:: Library Catalog

Cover Image

Saved in:

Bibliographic Details
Main Author:	Gorman, G. E.
Format:	Recurso educativo Open Access
Language:	en
Published:	1999
Subjects:	Data Collection Foreign Countries Information Management Library Materials Library Services Library Statistics Measurement Techniques Users (Information)
Online Access:	https://eric.ed.gov/?id=ED441441
Tags:	Add Tag No Tags, Be the first to tag this record!

Similar Items

Comparative Measurement of Book Availability in Academic Libraries.
by: Rehman, Sajjad Ur, et al.
Published: (1993)

The Stakeholder Approach to the Construction of Performance Measures.
by: Crawford, John C.
Published: (1995)

Gathering and Using Patron and Librarian Perceptions of Question-Answering Success.
by: Bunge, Charles A.
Published: (1999)

Proceedings of the Northumbria International Conference on Performance Measurement in Libraries and Information Services: "Meaningful Measures for Emerging Realities" (4th, Pittsburgh, Pennsylvania, August 12-16, 2001).
by: Stein, Joan, Ed., et al.
Published: (2002)

Improving Library Users' Perceived Quality, Satisfaction and Loyalty: An Integrated Measurement and Management System.
by: Martensen, Anne, et al.
Published: (2003)

From Rationale to Results: Implementing Performance Indicators in a Public Library.
by: Alston, Ruth
Published: (1995)

Best Value: Libraries.
by: Bundy, Alan
Published: (2000)

The KMAT: Benchmarking Knowledge Management.
by: de Jager, Martha
Published: (1998)

The Measurement and Evaluation of Reference Service.
by: Rothstein, Samuel
Published: (1989)

What Do Library Users Want? A Conjoint Measurement Technique May Yield the Answer.
by: Ramsing, Kenneth D., et al.
Published: (1982)

The Role of Focus Groups with Other Performance Measurement Methods.
by: Hart, Elizabeth
Published: (1995)

Innovative United Kingdom Approaches To Measuring Service Quality.
by: Winkworth, Ian
Published: (2001)

The Bottom Line: Performance Measurement in a Corporate Library.
by: McAllister, Moyra
Published: (2000)

Value of Collections: A Study of Australia's Group of 8 University Libraries
by: Missingham, Roxanne, et al.
Published: (2012)

The Use of IT in Library Evaluation: Electronic Surveying at the University of Newcastle.
by: Webster, Keith G.
Published: (1995)

Edmonton Public Library, 1989 User Survey.
by: Gajerski, B.
Published: (1989)

Assessing the Warm Glow Effect in Contingent Valuations for Public Libraries
by: Lee, Soon-Jae, et al.
Published: (2010)

1996 Australian and New Zealand Academic Library Statistics.
Published: (1997)

The Impact of Performance Measurement on Library and Information Services: A Decade of Experience.
by: Willemse, John
Published: (1995)

A Method for Taking a Reliable Statistical Sample of Reference Enquiries in a New Zealand Public Library System.
by: Cullen, Rowena, et al.
Published: (1995)

Programs for Children and Young Adults in USA and Canada.
by: Fisher, Heather
Published: (1998)

Service Quality: An Unobtrusive Investigation of Interlibrary Loan in Large Public Libraries in Canada.
by: Hebert, Francoise
Published: (1994)

Measuring User Performance during Interactions with Digital Video Collections.
by: Yang, Meng, et al.
Published: (2003)

Benchmarking and Performance Measurement.
by: Town, J. Stephen
Published: (1995)

A Study of Branch Library Catchments in Two London Boroughs.
by: Creaser, Claire
Published: (1999)

Modeling Service-Seeking Behavior in an Academic Library: A Methodology and Its Application.
by: Heine, Michael, et al.
Published: (2000)

Conducting User Surveys: An Ongoing Information Imperative.
by: Plosker, George R.
Published: (2002)

Toward Developing Performance Metrics for Library Print-Based Specialized Collections Using Available Circulation Data and Ratio Analysis
by: Hicks, Sarah, et al.
Published: (2020)

Current Trends in Developing a Contemporary Public Library Service to Deaf and Hard of Hearing Persons in Denmark.
by: von der Lieth, Mette, et al.
Published: (2000)

Select Bibliography and Overview of Bunge's Publications Related to the Measurement of Reference Effectiveness.
by: Watstein, Sarah B.
Published: (1999)

Measuring Performance with Library Automated Systems.
by: OFarrell, John P.
Published: (2000)

Changing the Concept and Measure of Service Quality in Academic Libraries.
by: Nitecki, Danuta A.
Published: (1996)

Talking with Young Adults: A Focus Group Experience.
by: Nord, Leslie Lea
Published: (1998)

Education Libraries: An International Perspective.
by: Galler, Anne M.
Published: (1997)

IFLA General Conference, 1992. Division of Collections and Services: Section on Acquisition and Exchange; Section on Serial Publications; Section on Interlending and Document Delivery. Papers.
Published: (1992)

Deriving a Quality Assurance Toolkit from the Outcomes of Information Use.
by: Urquhart, Christine, et al.
Published: (1995)

Health Information Services in Ontario Public Libraries.
by: Marshall, Joanne, et al.
Published: (1991)

Studying the Cost and Value of Library Services: Final Report. Technical Report APLAB/94-3/1,2,3,4.
by: Kantor, Paul B., et al.
Published: (1995)

Information in a Data Collection: Models of Database and Library Quality.
by: Losee, Robert M., Jr.
Published: (1990)

Determining User Preferences for Information Services.
by: Halperin, Michael
Published: (1981)