Saved in:
| Main Author: | |
|---|---|
| Format: | Recurso educativo Open Access |
| Language: | en |
| Published: |
2000
|
| Subjects: | |
| Online Access: | https://eric.ed.gov/?id=ED448792 |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
| _version_ | 1867180970112712705 |
|---|---|
| author | Jenda, Claudine, Comp. |
| author_facet | Jenda, Claudine, Comp. Jenda, Claudine, Comp. |
| collection | Education Resources Information Center |
| contents | Fee-Based Services. SPEC Kit 259. Jenda, Claudine, Comp. Academic Libraries Fees Higher Education Information Policy Library Funding Library Policy Library Services Library Statistics Library Surveys Research Libraries This SPEC (Systems and Procedures Exchange Center) Kit reports results of a survey that examined how many Association of Research Libraries (ARL) libraries offer fee-based services to their external users, the procedures and organizational structures of such services, and the factors that contribute to a successful fee-based service program. For this survey, fee-based services were defined as library services provided for a fee to identifiable user groups that are not an institution's primary clientele. The survey was distributed to 121 ARL member libraries in April 2000, and 64 libraries (53%) responded. Of these, 39 (61%) indicated that they offer fee-based services as defined. However, 87% are offering fee-based services to external users without the guidance and benefit of a formal mission statement. Results are provided in following areas examined by the survey: Background; Fee-Based Service Methods and Procedures; Impact of Fee-Based Services; Promoting Fee-Based Services; Assessment and Evaluation of Fee-Based Services; and Future of Fee-Based Services. Representative documents from various universities are presented for: planning; policies and procedures; promotional materials; and job descriptions. A final section of selected resources includes books, journal articles, and Web sites. (AEF) |
| format | Recurso educativo Open Access |
| id | eric_ED448792 |
| institution | ERIC Institute of Education Sciences |
| language | en |
| publishDate | 2000 |
| record_format | eric |
| spellingShingle | Fee-Based Services. SPEC Kit 259. Jenda, Claudine, Comp. Academic Libraries Fees Higher Education Information Policy Library Funding Library Policy Library Services Library Statistics Library Surveys Research Libraries Fee-Based Services. SPEC Kit 259. Jenda, Claudine, Comp. Academic Libraries Fees Higher Education Information Policy Library Funding Library Policy Library Services Library Statistics Library Surveys Research Libraries This SPEC (Systems and Procedures Exchange Center) Kit reports results of a survey that examined how many Association of Research Libraries (ARL) libraries offer fee-based services to their external users, the procedures and organizational structures of such services, and the factors that contribute to a successful fee-based service program. For this survey, fee-based services were defined as library services provided for a fee to identifiable user groups that are not an institution's primary clientele. The survey was distributed to 121 ARL member libraries in April 2000, and 64 libraries (53%) responded. Of these, 39 (61%) indicated that they offer fee-based services as defined. However, 87% are offering fee-based services to external users without the guidance and benefit of a formal mission statement. Results are provided in following areas examined by the survey: Background; Fee-Based Service Methods and Procedures; Impact of Fee-Based Services; Promoting Fee-Based Services; Assessment and Evaluation of Fee-Based Services; and Future of Fee-Based Services. Representative documents from various universities are presented for: planning; policies and procedures; promotional materials; and job descriptions. A final section of selected resources includes books, journal articles, and Web sites. (AEF) |
| title | Fee-Based Services. SPEC Kit 259. |
| topic | Academic Libraries Fees Higher Education Information Policy Library Funding Library Policy Library Services Library Statistics Library Surveys Research Libraries |
| url | https://eric.ed.gov/?id=ED448792 |