APA (7th ed.) Citation

Lankes, R. D., Collins, J. W., III, & Kasowitz, A. S. (2000). Digital Reference Service in the New Millennium: Planning, Management, and Evaluation. The New Library Series, Number 6.

Chicago Style (17th ed.) Citation

Lankes, R. David, John W. Collins, III, and Abby S. Kasowitz. Digital Reference Service in the New Millennium: Planning, Management, and Evaluation. The New Library Series, Number 6. 2000.

MLA (9th ed.) Citation

Lankes, R. David, et al. Digital Reference Service in the New Millennium: Planning, Management, and Evaluation. The New Library Series, Number 6. 2000.