Citazione Stile APA (7a Edizione)

Lankes, R. D., Collins, J. W., III, & Kasowitz, A. S. (2000). Digital Reference Service in the New Millennium: Planning, Management, and Evaluation. The New Library Series, Number 6.

Citazione stile Chigago Style (17a edizione)

Lankes, R. David, John W. Collins, III, e Abby S. Kasowitz. Digital Reference Service in the New Millennium: Planning, Management, and Evaluation. The New Library Series, Number 6. 2000.

Citatione MLA (9a ed.)

Lankes, R. David, et al. Digital Reference Service in the New Millennium: Planning, Management, and Evaluation. The New Library Series, Number 6. 2000.